Ratings based on 313 Verified Reviews

4.0 out of 5
75% of guests recommend
4.3 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted 30 Oct 2024
I didn't like finding a cockroach in my bathroom a live cockroach he was in my favorite moment but apart from that it was quite all right the food in particular was very very good very very good Buffet
5 out of 5
by A verified traveler

Posted 25 Oct 2024
We had a fantastic time at Playa Bonita, there were loads of great food options, rooms were very spacious, pool was lovely with plenty of sunbeds, and we really enjoyed all the available entertainment!
4 out of 5
by A verified traveler

Posted 1 Sep 2024
Nice stay - the buffet was a bit samey but, enough there - hotel was nice but, could do with more sun loungers and maybe some tables and chairs around the pool
4 out of 5
by A verified traveler

Jae

Posted 30 May 2024 on Hotels
Loved it. Pictures are the same as on website.spacious rooms. Staff very helpful. Clean overall. Entertainment every night. Had a spa afternoon at the nother labranda marieta with discount. Staff there are lovely too. We did all inclusive - loved the selection of food and drinks. Cocktails shots etc.. Market is local, pleanty shops ans bars around the hotels. Sandy beach 5 mins walk. €3.50 by bus 66 or 90 from airport, only 30 mins, beautiful scenary whilst on bus of the blue sea and sand. Highly recc. Thanks Labranda!!!
Comment from Hotel Management
31 May 2024 by Guest Relations, Hotel Management
Dear Jae, At the Labranda Playa Bonita Hotel we know that the holidays are some of the most important times of the year and that is why it brightens our day to read opinions as positive as yours. Thank you for having gone to the trouble of sharing your experience with us and with other users. If you decided to holiday on Gran Canaria again, it would be our pleasure to see you stay with us again. Kind regards,
4 out of 5
by A verified traveler

Posted 11 May 2024
Enjoyed my stay, had some concerns addressed by Tara.
Comment from Hotel Management
14 May 2024 by Guest Relations, Hotel Management
Dear Danny, We are delighted to hear that you enjoyed your stay with us. We strive to address all guest concerns promptly. Thank you for mentioning the excellent service from our staff. We hope to welcome you back soon! Best regards, Labranda Playa Bonita.
5 out of 5
by A verified traveler

Posted 31 Mar 2024
The room was really nice and the staff were so lovely. Food was as expected at a all inclusive but fresh, pre made cocktails and local drinks as part of the inclusive and you can pay extra for international brands
Comment from Hotel Management
31 Mar 2024 by Public Relations, Hotel Management
Dear Koyala,We never fail to feel happy when we read how you enjoyed your stay with. We would like to thank you very much for having gone to the trouble of writing down and sharing your experience with other users. We are happy that your time with us met your expectations and we hope that it will not be too long until we see you again. With kind regards,
5 out of 5
by A verified traveler

Posted 28 Mar 2024
We had a lovely stay here. There was lots of choice of food, but for the evenings there wasn’t much choice for vegetarian's and sometimes the labelling of food wasn’t great so couldn’t tell if it had meat or not (this was mainly on the tapas and salad side). The pool area is really lovely and it is a short walk to the beach.
Comment from Hotel Management
31 Mar 2024 by Public Relations, Hotel Management
Dear Shellyann, Thank you for choosing us for your last visit to Gran Canaria. It gives us great satisfaction to know that you enjoyed your stay at the hotel. Thank you for sharing your experience with other holidaymakers and for your comments giving us ideas for our future. We hope that we will see you again at the hotel. Kind regards,
1 out of 5
by A verified traveler

Posted 19 Mar 2024
Minibar empty no water in room faute grave
Comment from Hotel Management
31 Mar 2024 by Public Relations, Hotel Management
Dear Barry, Thank you very much for taking the time to share your experience with other travellers.At Labranda Playa Bonita we know that holidays are one of the most important times of the year, so we regret that we did not meet your expectations on this occasion.We detail our services on our website and in all our tour operator catalogues, so we are sorry that you did not receive the information about the minibar.We hope you had a good trip back and that you will be able to witness the changes we are making on a daily basis on your next visit.Kind regards,
5 out of 5
by A verified traveler

Posted 28 Feb 2024
Comment from Hotel Management
3 Mar 2024 by Public Relations, Hotel Management
Dear Stefan, Thank you for giving us a perfect rating. We are very happy to know that you enjoyed your stay with us 110%. For our part, we can only commit to continuing to improve going forwards so that you can continue enjoying your time in our hotel in the future. With kind regards,
3 out of 5
by A verified traveler

Posted 13 Jan 2024
Comment from Hotel Management
21 Jan 2024 by Relaciones Públicas, Hotel Management
Estimado Jared, Gracias por el tiempo prestado en valorar su experiencia con nosotros. Nos es de mucha utilidad recibir feedback por parte de nuestros clientes para saber cuál es la hoja de ruta a seguir. Esperamos volver a recibirlo pronto. Reciba un cordial saludo,