Ratings based on 239 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 Nov 2024
Nice
Comment from Hotel Management
13 Nov 2024 by Servatur Casablanca Suites & Spa, Hotel Management
Dear Alan,Servatur Casablanca entire Team thanks you for giving such a nice score!We work for our guests doing our best to give you a great experience and we will continue working along the same line to reach such fantastic scores.We do hope that you choose us one more time! We will be here and you will be received with open arms.Kind regards,Servatur Casablanca Suites & Spa.
by A verified traveler
Posted 27 Aug 2024
Great view from large balcony. Stairs from the centre are a killer but only €5 for a taxi.
Comment from Hotel Management
1 Sep 2024 by Servatur Casablanca Suites & Spa, Hotel Management
Dear Angela,We are proud to read that we have achieved your expectations offering you a remarkable experience. All our team work with enthusiasm and we are happy our guests can appreciate it.We are eager to see you back!Warm regards fromServatur Casablanca Suite & Spa
by A verified traveler
Posted 22 Jul 2024
The large balcony and hot tub was great just what you needed for a relaxing holiday.
Rooms were cleaned to a high standard everyday. Staff were friendly and there was a good selection at breakfast.
Great location for food, shopping and thw beach.
Comment from Hotel Management
25 Jul 2024 by Servatur Casablanca Suites & Spa, Hotel Management
Dear Joanne,What a surprise to hear from you! We are glad to know about you. It is fantastic to know that we achieved your expectations at Servatur Casablanca.We really appreciate your kind words regarding our hotel's staff, services and facilities. All our team work with enthusiasm everyday to make our guests feel at home and the opinions of our guests are crucial for us to keep performing an excellent service. Do not forget that you can contact us to get to know your preferences. We will do our best to fulfill them on your next stay with us.It would be a pleasure to see you again!Servatur Casablanca Suites & Spa.
by A verified traveler
Posted 28 Jun 2024
This hotel is lovely. Good food, clean and spacious rooms, helpful and friendly staff. Great pool with plenty of sunbeds and pool bar serving happy hour cocktails and food.
Comment from Hotel Management
1 Jul 2024 by Servatur Casablanca Suites & Spa, Hotel Management
Dear Andrea,We are truly happy to know that everything was to your liking during your stay at Servatur Casablanca with your 5/5 rating.We are glad to know that our hotel facilities, staff and servicies fit perfectly during your entire stay with us. Our team is constantly working to offer a lovely place to spend your holidays, so we are truly happy that everything was splendid during your relaxing holidays with us.We hope to be your next option on your next holidays. It would be a pleasure to help you with everything you need.Warm Greetings from Gran CanariaServatur Casablanca Suites & Spa.
by A verified traveler
Posted 25 Jun 2024
Comment from Hotel Management
2 Sep 2024 by Servatur Casablanca Suites & Spa, Hotel Management
Dear Thomas:Thank you very much for your wonderful rat. Being rated with 5/5 is such a gift! We wish to be your next option on your next holidays. It would be such a pleasure to help you in all you want. We hope to see you soon at Servatur Casablanca. Sincerely, Servatur Casablanca Suite & Spa
by A verified traveler
Posted 26 May 2024 on Hotels
by A verified traveler
Posted 1 May 2024 on Hotels
by A verified traveler
Posted 17 Feb 2024 on Hotels
by A verified traveler
Posted 13 Feb 2024
Good location, handy for commercial centre. Hot tub on balcony was great. Sunbathed on terrace during afternoon and at pool in morning
Comment from Hotel Management
16 Feb 2024 by Servatur Casablanca Suites & Spa, Hotel Management
Dear Anne, Thank you so much for rating Servatur Casablanca with a 5/5. It means you enjoyed your stay with us, which makes us very happy. We are glad to read that your experience was excellent from the very beginning.We are glad to know that our facilities and our fully equipped Superior Junior Suites fit you. Our team is constantly working to offer a lovely place to spend your holidays.Thank you very much for your wonderful review. This works as a huge motivation for Servatur staff. All our staff will be pleased to welcome you again at Servatur Casablanca.Kind regards from the south of Gran Canaria. Your Sincerely. Servatur Casablanca Suites & Spa.
by A verified traveler
Posted 27 Dec 2023
Renovations needed , spa falling apart , hot tub moderately warm , services not available , staff bored and tired . Not a luxury property
Comment from Hotel Management
2 Jan 2024 by Servatur Casablanca Suites & Spa, Hotel Management
Dear Heather, Thank you so much for sharing your experience at Servatur Casablanca. We are sorry for the incidences experienced during your stay. Rest assured we have taken notes of your comments. We are currently working to solve this as soon as possible.However, If you ever plan to come back, what we sincerely hope, please, write us an email at casablanca@servatur.com and we will be at your disposal since the very first moment. It would be a pleasure to see you again! Kind regards from the warm south of Gran Canaria, Servatur Casablanca Suites & Spa
