Ratings based on 87 Verified Reviews
4.0 Room cleanliness
4.2 Service & staff
3.7 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 Apr 2024
We only wanted a little 5 night break, we normally do book all inclusive but decided self catering as only there for a short time, we arrived midday and our room was ready and what a suprise we had, over looking the pool, lovely big balcony with sunbeds to relax on if not wanting to go to the pool, the apartment itself was lovely and bright, 1 bedroom and bathroom and a sofa bed ( that was the only let down) it was rock solid unfortunately, this could easily be fixed with a topper that they use on the beds to make it more comfortable. The grounds of the hotel was lovely, entertainment was plenty, bingo and happy hour at the same time was a must!! We can’t comment on the food as we was self catering, we ate in the europa centre and down at the commercial centre where you do need a taxi, we chose to walk one night but the pavements were very sloppy so you really need to be careful, we found the walk down to Amadores beach was easier and was able to walk in the road, got to the bottom and then did the costal walk which was a lovely 60 mins sounds a lot but it was a lovely walk…We didn’t want our short break to end, but for what we paid we was really pleased with this hotel! We would recommend and ourselves are already wanting to come back! Hopefully soon! Thanks Altamar for a fantastic 5 nights! Wished it was longer!!! See you again!!
by A verified traveler
March break
Posted 6 Jun 2022 on HotelsFirst time at that area of Gran Canaria and very pleased we stayed at this hotel. All rooms appear to have the same excellent view and generous veranda with loungers, chairs and table. Rooms were lovely with living space and bedroom both with sliding doors onto the veranda and the room was well-equipped for any occasions of self-catering needs. Both areas with ceiling fans and windows for cooling off. With a shop on site, this made everything very easy.
Hotel facilities were very enjoyable and we made use of the two pools, restaurant and entertainment. The site is high above the option of two beach areas that are both easily accessible via foot if you for the fitter and by regular free bus service should you require this. Ample taxis for direct and instant transport too.
Altogether a very enjoyable stay and would definitely go back with confidence.
by A verified traveler
Altamar 2022
Posted 29 Jan 2022 on Hotelslovely stay well kept hotel awesome views
by A verified traveler
Posted 26 Sep 2021
Great hotel, they care about cleanliness, the service is nice and helpful. Rooms cleaned daily, beach closest to Playa Amadores 15 minutes on foot, taxi cost 2.5 - 3 euro. The view from the hotel is captivating, each has a balcony overlooking the sea and deckchairs on the balcony, for me it is a big plus. There is a hairdresser, nail styling and massage services on site. We will remember our stay at this hotel. Delicious food.
by A verified traveler
Hotel Altamar
Posted 8 Aug 2021 on HotelsAbsolutely brilliant we were only booked for ten days but stayed on for another four. Beds so comfy the whole of the apartment fantastic and the view fantastic.
by A verified traveler
Posted 4 Aug 2021
Great hotel, stayed many a time. Would had thought with Covid the cleaning would had been slightly better - in our week stay our apartment wasn’t mopped once, lift handles and doors marked should really be cleaned several times during the day. Didn’t see much cleaning of the communal areas tbh either.
by A verified traveler
Posted 18 Feb 2020 on Ebookers
The sea view and large balcony was great! Did not like the steps
Comment from Hotel Management
19 Feb 2020 by Thank you, Hotel Management
Thank you for your opinion, it is important to us. We are delighted that you enjoyed your stay at Altamar and apologise for the inconvenience the steps brought, we do our best to improve our services. We hope you visit us again soon!
by A verified traveler
Posted 12 Jan 2020
Beautiful sunny big terrace, lovely pool area , kitchen you could make dinner in ! Lift a bit of a pain , but not a problem .
Comment from Hotel Management
19 Feb 2020 by Thank you, Hotel Management
Thank you for your opinion, it is important to us. We are delighted that you enjoyed your stay at Altamar and apologise for the experience you had with the lift, we do our best to improve our services. We hope you visit us again soon!
by A verified traveler
Posted 28 Sep 2019 on Ebookers
Good location and extra few. One minus it is the lift.
by A verified traveler
Posted 5 Sep 2019
We were a family of 3 and were provided with only 2 single duvets/ blankets, despite of requesting multiple times at the hotel reception.
The rooms are not cleaned daily.
The balcony was not even cleaned even once for our stay of 1 week.
The lift is terrible and not maintained well. Sometimes it just decides by itself to go in reverse direction. If we have to got to 8th floor from 1st floor... The lift will go from 1st floor to 6th floor and then again to 1st floor and then to 8th floor.... and it is very slow. So factor in atleast 10-15 mins extra every day.
The hotel tells you about the free parking... but it is never available. We had to park our car away everyday, at least 15 -20 mins walk from hotel.
Beach is far away as well. takes atleast 20-30 mins, with kids walk from top of hill to down and walking back, depends on how much energy is left in you. Factor in the cost of taxi for your commute.
