Ratings based on 338 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 Oct 2024
Some areas a bit tired.
Comment from Hotel Management
2 Nov 2024 by Eva Santana, Guest Experience Manager. , Hotel Management
Thank you very much for your great review, Judith.We hope you had an amazing time with us and we look forward to welcoming you back to Salobre very soon. Best regards.
by A verified traveler
Posted 19 Aug 2024
Quiet location with great views.
Check in was very slow, but apart from that, great stay
Comment from Hotel Management
26 Aug 2024 by Angela L., Hotel Management
Dear Tarek,Thank you for sharing your feedback regarding your recent stay at Salobre Hotel.We are pleased to hear that you enjoyed the quiet location and the beautiful views. We apologize for the slow check-in process due to high occupancy and appreciate your understanding. Your comments are valuable to us and will help us improve our services.We hope to welcome you back in the future for another pleasant stay.Kind regards,Angela L.Front Office ManagerSalobre Hotel Resort & Serenity*****
by A verified traveler
Posted 1 Jul 2024
Comment from Hotel Management
17 Aug 2024 by Eva Santana, Guest Experience Manager. , Hotel Management
Thank you very much for your high rating of all our services. We look forward to welcoming you back to Salobre Hotel very soon.
by A verified traveler
Posted 10 Feb 2024
This hotel is everything and more it advertises itself to be. A beautiful location, wonderful staff that are all very helpful and friendly and a fantastic choice and quality of food. We will definitely be returning.
Comment from Hotel Management
14 Feb 2024 by Eva Santana, Guest Experience Manager. , Hotel Management
Dear Elizabeth,Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that your experience at our hotel exceeded your expectations.It's fantastic to know that you enjoyed our beautiful location, found our staff to be helpful and friendly, and appreciated the fantastic choice and quality of food offered. Your kind words mean a lot to us, and we're delighted to hear that you'll be returning in the future.We can't wait to welcome you back and provide you with another memorable stay. If there's anything we can do to make your next visit even more enjoyable, please don't hesitate to let us know.Warm regards,
by A verified traveler
Posted 8 Jan 2024
It’s a great property. I don’t think it’s a family resort but they try to accommodate child free zones with child friendly zones. I think they need to choose or flip the child free zones to larger areas as the pool was jammed and the massive pools were empty. Other than that - its beautiful but I wouldn’t come back with kids.
Comment from Hotel Management
17 Jan 2024 by Eva Santana, Guest Experience Manager. , Hotel Management
Dear Jennifer,Thank you very much for evaluating our services. We strive to adapt to all types of clients and family situations. We make an effort to assess the times when we have more children to offer a variety of services for them. In the future, we hope to welcome you again, whether with children or on a getaway for yourselves.Kind regards.
by A verified traveler
Posted 12 Dec 2023 on Hotels
Comment from Hotel Management
17 Jan 2024 by Eva Santana, Guest Experience Manager. , Hotel Management
Dear Catherine,Thank you very much for taking a few minutes of your time to evaluate our services. We hope that on your next visit, we can achieve the highest score in all aspects and meet your expectations. Best regards.
by A verified traveler
Posted 5 Oct 2023
It is out of the way of everything so a bit of an oasis of peace and quiet (except the building work going on at the moment opposite the hotel!) But if you want a relaxing place to stay away from the hustle and bustle its a great choice. You have to go half board as there are limited dining options avaliable around the property. Food is an excellent choice and staff cant do enough. Would return in a heartbeat.
Comment from Hotel Management
7 Oct 2023 by Emma, Reception, Hotel Management
Dear Chris, Thank you for sharing your experience with us. I am very glad to know you found during your stay the calm you were looking for. We will be very happy to welcoming you back in the near future. Kind regards, Emma, Reception
by A verified traveler
Paradise
Posted 28 Jul 2023 on HotelsParadise. Absolute Paradise. This resort was by far the best resort we have ever stayed in. The property and the setting was unparalleled. We enjoyed every minute of our time here. The pools, the restaurants and the bar were amazing. Our two favorite staff members Barbara and Silvano served up the most AMAZING drinks my husband and I have ever tasted. We enjoyed ending our nights with them. Hats off to this resort, they really are doing things right!
Comment from Hotel Management
5 Aug 2023 by Front Office Department, Hotel Management
Dear Jennifer,First of all, thank you very much for choosing Salobre Hotel for your holidays and for such a wonderful review.We are really happy to read that you enjoyed your stay with us and we can not wait to welcome you back!We will share your feedback with the team, especially with Bárbara and Silvino.Thank you very much again and kind regards,Front Office Departament
by A verified traveler
Exception view and great service
Posted 11 Dec 2022 on HotelsThe hotel is simply amazing, with exceptional view, great service and quiet location.
We very much enjoyed our stay and will definitely visit again
Comment from Hotel Management
11 Dec 2022 by Guest Relations Department Salobre Hotel*****, Hotel Management
Dear Mr Andrew,Thank you very much for choosing Salobre Hotel Resort & Serenity and and for spending some of your time on sharing such a wonderful review. We are proud to know that you had a very nice stay at our resort and that you enjoyed the hotel facilities and the wonderful views and tranquility that the location in which we are offers.Undoubtedly, our best award is to read that you are already thinking on visiting us again, and we hope it will be in a near future.Once again, thank you very much for your kind words.It will be a pleasure to welcome you back.Kind regardsGuest Relations Department Salobre Hotel Resort & Serenity*****
by A verified traveler
Posted 2 Nov 2022
A really fantastic week spet here, so much we are already looking to book up again. The resort is in a stunning setting, our block that we were in was at the far left, very quiet with moutain, golf course and sea vies (in the Drago building). We are a couple and were concerned about having kids by the pool but there is an adult only pool on the roof that gets the sun all day that was so relaxing and beautiful! The food was exceptional, great choice for breakfast and evening meals always had fresh fish, meat and then a themed choice too! I would only recommended staying half board as there are no other dining options in the area and it was excellent. We had a car for the week to explore but there is a shuttle bus you can use that goes down to maspalomas. All staff were freindly and we cant wait for another week of relaxation.
Comment from Hotel Management
5 Nov 2022 by Guest Relations Department Salobre Hotel*****, Hotel Management
Dear Mr Chris,We really want to thank you for choosing Salobre Hotel for your last holidays and for spending some of your time on sharing your experience with us.Our priority is the satisfaction of our customers, and seeing that you are already thinking of coming back is the best reward for us.We are delighted to know that you have enjoyed the environment that surrounds us as also our pool at the top of our resort. Thank you for highliting the gastronomy in Sens restaurant. We care about satisfying all the tastes of our customers offering variety with the best quality.We hope you enjoyed the rest of the island too!.Once again, thank you again for taking the time to share your kind words. It will be a pleasure to receive you back in the near future.Kind regardsGuest Relations DepartmentSalobre Hotel Resort & Serenity *****
