Ratings based on 520 Verified Reviews
4.3 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Nov 2024
Comment from Hotel Management
25 Nov 2024 by NH Imperial Playa , Hotel Management
Dear Philip, thank you very much for your score and comment. We hope to welcome you back again.NH Imperial Playa
by A verified traveler
Posted 21 Nov 2024
Staff was awesome!
Comment from Hotel Management
25 Nov 2024 by NH Imperial Playa , Hotel Management
Dear Margo, thank you very much for your score and comment. We hope to welcome you back again.NH Imperial Playa
by A verified traveler
Posted 21 Oct 2024
Comment from Hotel Management
23 Oct 2024 by NH Imperial Playa, Hotel Management
Estimada Carlos, muchas gracias por dedicar unos minutos a valorar su estancia en nuestro hotel. Esperamos volver a recibirlo en otra ocasión.
by A verified traveler from New London
Posted 12 Oct 2024
We had a brief but wonderful stay. The hotel was great and location (right on the beach) made it super convenient for walking.
Comment from Hotel Management
14 Oct 2024 by NH Imperial Playa , Hotel Management
Dear Sherri: thank you very much for your score and comment, we are happy to know that you had a wonderful stay at our hotel. We appreciate that you highlight our location just in Las Canteras beachWe hope to see you again if you visit the island.NH Imperial Playa
by A verified traveler from Guayaquil
Posted 25 Sep 2024
Great location in front of the beach, good option for breakfast and dining. Nice area to walk and no so far for malls and other atractions
Comment from Hotel Management
28 Sep 2024 by NH Imperial Playa , Hotel Management
Dear Eduardo, thank you very much for your score and comment, we are glad to know you enjoyed your stay in our hotel. We hope to welcome you back.NH Imperial Playa
by A verified traveler from Brussels
Posted 18 Aug 2024
Tv is not working Breakfast is very expensive from other hotels and room wallpaper damage a little if its four star it shouldn't be like this
Comment from Hotel Management
28 Aug 2024 by NH Imperial Playa , Hotel Management
Dear Umar,Thank you for taking the time to leave us a review; we're genuinely sorry to read that your experience was not satisfactory and we hope you'll give us a second chance to change your perspective about our hotel.Sincerely,
by A verified traveler
Posted 6 Aug 2024 on Hotels
Comment from Hotel Management
14 Aug 2024 by NH Imperial Playa , Hotel Management
Dear Vincent, Thank you for taking the time to share your experience with us; your feedback is incredibly valuable to us and it motivates our team to continue delivering exceptional service.We look forward to welcoming you back.Sincerely.
by A verified traveler
Posted 19 Jul 2024
You will not regret a stay in this hotel. It was great. Clean, friendly, great breakfast, perfect location - right on the beach, etc. The staff were amazing, friendly, knowledgable, etc. Overall, one of our best stays of our 2 week trip to the Canary Islands
Comment from Hotel Management
25 Jul 2024 by Reception, Hotel Management
Dear Brett,Thank you very much for taking the time to leave us this marvelous review, we appreciate it; our mission is to make you feel at home while you're with us. Hoping to see you in the future.Greetings.
by A verified traveler
Posted 18 Jul 2024
Great staff, amazing location!
Comment from Hotel Management
25 Jul 2024 by Reception., Hotel Management
Dear Den,Thank you for taking the time to leave us such a wonderful punctuation; we're pleased you enjoyed our location and the professionality of our staff and we hope to welcome you again in the future.Sincerely.
by A verified traveler
Posted 8 Jul 2024
Comment from Hotel Management
25 Jul 2024 by Reception, Hotel Management
Dear Dainna,Thank you for taking the time to leave us a review; we're glad you enjoyed your stay with us and hope to see you in future occasions.Sincerely.
