Ratings based on 89 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Jul 2024
This property was the GEM of our stay in the Canary Islands. We stayed at 5 properties during our 2 week trip, and this was my favorite. It is a bit off the beaten path, but that's what we loved about it. Clean, incredible staff, an amazing breakfast, clean quaint rooms, etc. Everything we had hoped and more. The pool was clean and crisp... amazing!
by A verified traveler
Posted 19 Apr 2024
by A verified traveler
Posted 7 Feb 2022 on Hotels
by A verified traveler
Nice place to stay!
Posted 18 Jan 2022 on HotelsQuick 1 night business trip. Room was nice and clean. Dinner was lovely and breakfast was okay.
by A verified traveler
Good when the reception was open
Posted 20 Dec 2020 on HotelsIt was disappointing that reception was closed when we arrived and service was minimal on our first day but when the reception opened the service was great! Friendly and helpful. Good breakfast and everything was very Covid secure. Good quiet location in the hills above Las Palmas (12 Euros for taxi into the city centre). They need to get rid of the his&hers pillows though! Not acceptable in 2020 to assume all of your clients are straight...
Comment from Hotel Management
21 Dec 2020 by HR Mondalón, Hotel Management
Dear Ben, we appreciate your very favorable comments and for choosing us for your vacation. We hope to see you again.
We appreciate your recommendations, do not doubt that we will try to improve in everything that is in our power.
A warm greeting
by A verified traveler
A night in the mountains
Posted 5 Mar 2020 on HotelsAbsolutely beautiful couldn't fault anything
by A verified traveler
Posted 2 Jan 2020
Comment from Hotel Management
14 Jan 2020 by HR Mondalón, Hotel Management
Estimado huesped,
Muchas gracias por su puntuación.
Esperamos verle pronto.
HR Mondalón
Dear guest,
Thank you very much for your rating.
We hope to see you soon.
HR Mondalón
by A verified traveler
Beautiful Hotel run by Wonderful People
Posted 4 Sep 2019 on HotelsA beautiful property hosted by a wonderful staff. Agustin and Carlos especially were so kind and helpful, going above and beyond to ensure our stay at the hotel and experience on Gran Canaria was as enjoyable as possible. My only regret with Hotel Mondalón is that I could not stay longer. I will not look anywhere else when returning to Gran Canaria.
Comment from Hotel Management
15 Sep 2019 by HR Mondalón, Hotel Management
Dear madam/sir,
We would like to thank you for your extensive and positive feedback as it will surely help future guests to get an overall idea of the hotel.
We are looking forward to your next stay.
Kind regards,
HR Mondalón
Amelia Vega
by A verified traveler
Short but comfortable stay
Posted 13 May 2019 on HotelsThis was a quick stop, but should have stayed longer. The quality for the price was very good. It’s 10 minutes from the airport and not far from las Palmas. This would have been a great spot to see the whole island from with a rental. The restaurant had a small menu, but everything was delicious!
by A verified traveler
Posted 21 Mar 2019
