Ratings based on 193 Verified Reviews
4.4 Room cleanliness
4.2 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Apr 2024 on Hotels
I will definitely come back to this hotel. The staff was very helpful and friendly. Breakfast was excellent. We had a great view from the room to the garden. It’s a shame that the jacuzzi was not open late at night. Too hot during the day!
Comment from Hotel Management
18 Apr 2024 by Celia Arteaga, Hotel Management
“Thank you very much for your kind review of your experience at our hotel. We are delighted to hear that you enjoyed your stay. Your satisfaction is our priority, and we look forward to the pleasure of welcoming you again in the future. Thank you for choosing us!”
by A verified traveler from Lynchburg
Posted 2 Apr 2024
Comment from Hotel Management
8 Apr 2024 by Celia Arteaga, Hotel Management
Gracias por tomarse unos minutos de su tiempo para valorar nuestro establecimiento. Para nosotros es muy importante recibir un feeback de nuestros clientes, que nos ayudan a continuar mejorando.¡Esperamos verle pronto! Gracias.
by A verified traveler from Lynchburg
Posted 29 Mar 2024
A very pleasant stay. Spacious room with a big balcony overlooking nicely landscaped grounds. Very nice buffet breakfast. A good base for visiting other parts of the island. Good bus service close by.
Comment from Hotel Management
18 Apr 2024 by Celia Arteaga, Hotel Management
“Thank you for taking a few minutes of your time to evaluate our establishment. Your feedback is incredibly valuable to us, as it guides our ongoing efforts to enhance our services."
by A verified traveler
Lovely setting. Great staff.
Posted 8 Mar 2024 on HotelsWe loved the location. The staff was great with answering questions we had. They always had an English speaking staff person available. Breakfast is wonderful. We wished we had purchased the dinner as well.
Comment from Hotel Management
27 Mar 2024 by Celia Arteaga, Hotel Management
Dear Lisa,We greatly appreciate your response and are delighted to have contributed to making your holidays in Gran Canaria more enjoyable. It's a pleasure to have customers like you, and we hope to welcome you back to our hotel again in the future.Warm regards,"
by A verified traveler
Posted 4 Mar 2024 on Hotels
Comment from Hotel Management
27 Mar 2024 by Celia Arteaga, Hotel Management
Dear Mr./Ms.,Thank you for taking a few minutes of your time to evaluate our establishment.Best regards,"
by A verified traveler
Posted 17 Feb 2024 on Hotels
by A verified traveler
Perfection
Posted 25 Jan 2024 on HotelsPerfect experience wonderful staff, gorgeous room and balcony view
by A verified traveler
Honest review from UK couple
Posted 15 Jan 2023 on HotelsGreat hotel, great food (waiter service for dinner), fantastic staff, not many people there during our stay (January). Breakfast limited and not hot.
In essence this is a school/college for Spanish tourism students owned by the Spanish government.
Only problem is the hotel boarders the main GC15, which is very busy but does go quiet 12am-6am. Go for a balcony/terrace room. top rooms are claustrophobic.
Comment from Hotel Management
17 Jan 2023 by Celia Arteaga, Hotel Management
Good morning Susan,Thanks for her contribution. It is very important for us to keep improving. We look forward to seeing you soon in our establishment.All the best,Front Desk department
by A verified traveler
Great place to stay
Posted 6 Jan 2023 on HotelsMy stay was great. Breakfast was excellent. Dinner was amazing. Room was incredible and very clean. Bed was comfortable and easy to fall asleep. I would highly recommend the hotel. It is an amazing place to stay. The staff is excellent and go above and beyond to be helpful.
Comment from Hotel Management
17 Jan 2023 by Celia Arteaga, Hotel Management
Dear Paul,It is a pleasure for us to read your nice words and we hope to see you again in the future in or hotel. We will do our best for you to be as satisfied as the last time.Best regards,Front Besk department
by A verified traveler
Ok
Posted 24 May 2021 on HotelsIt's an ok Hotel!
