Ratings based on 603 Verified Reviews
4.5 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Nov 2024
by A verified traveler
Posted 1 Nov 2024
Comment from Hotel Management
1 Nov 2024 by Agustín Miranda. Public Relations., Hotel Management
Dear Mrs. Wade,Thank you for taking some time to share your valuation about your recent stay amongst us.We’re very happy you re satisfied with your experience in our Hotel and that you have appreciate it. That will encourage us to keep on working to give the best service we can and try to be better.We wish to welcome you in future holidays.Kind regards.Agustín Miranda.Public Relations.Hotel Gran Canaria Princess.
by A verified traveler
Posted 27 Oct 2024
We had a great stay at the Gran Canaria Princess resort hotel. Defintely do the all inclusive - the food put out was different everyday and was often themed (mexican, asian etc) with plenty of other choices- the drinks included in the all inclusive were pretty good - beer, wine, prosecco, sangria all on tap or readily available to order as well as all the spirits and mixers. Apparently the all inclusive plus options gets you better top shelf spirits and drinks but the drinks poured in our all inclusive regular option certainly hit the spot - the free pour is unreal (hardly room for the mixer) - there were bars by the pool side and we were nicely buzzed by the pool at all times!! We made use of the entertainment (archery, games etc) and shows at night! was a lot of fun. The cleanliness of the hotel was pretty good (apart from a little mould in the shower) - cleaning staff were very friendly and cheerful - in fact all hotel staff were amazing!! Recommend a stay here for sure!! We will be back
Comment from Hotel Management
29 Oct 2024 by Agustín Miranda. Public Relations., Hotel Management
Dear Mr. Thyrone,We would like to show you how pleased we are that you have taken your time to dedicate this great review online.We’re very happy to read that your e experience has been positive, that you have enjoyed your holidays and we have met your expectations. It s very rewarding to read those comments and they make us making even more effort to give our guests a better service.Your evaluation is of special importance to us. The fact that we continue receiving positive reviews like yours is proof of our commitment to consistent and quality service.We look forward to the opportunity of welcoming you back again soon.Kind regards.Agustín Miranda.Public Relations.Hotel Gran Canaria Princess.
by A verified traveler
Posted 22 Oct 2024
Very good hotel. Highly recommend
Comment from Hotel Management
22 Oct 2024 by Agustín Miranda. Public Relations., Hotel Management
Dear Mr. Philip,Thank you very much for your kind review, and for having taken some time to send it to us.I really appreciate your gesture on my name and on behalf of the staff. Your gratitude and kindness means very much for all of us and it motivates us for working harder and happier everyday in order to give you the best service.We will be pleased to welcome you again soon in the hotel.Kind regards.Agustín Miranda.Public Relations.Hotel Gran Canaria Princess.
by A verified traveler
Posted 21 Oct 2024
Zdecydowanie polecam pobyt w tym hotelu! Jedzenie było bardzo smaczne i urozmaicone – każdy znajdzie coś dla siebie, a dania były codziennie świeże i różnorodne. W hotelu panowała nienaganna czystość, a wszystkie pomieszczenia były utrzymane w idealnym porządku. Bardzo doceniam także przestronność obiektu – dużo miejsca zarówno w środku, jak i na zewnątrz, co sprawia, że można cieszyć się spokojem i relaksem. Obsługa była niezwykle miła i pomocna, zawsze gotowa do pomocy w każdej sytuacji. Szczególnie doceniam możliwość skorzystania z prysznica po wymeldowaniu – to świetne udogodnienie, które znacznie ułatwia ostatni dzień pobytu jeśli masz wieczorny lot. Na pewno wrócę przy okazji kolejnego wyjazdu!
Comment from Hotel Management
22 Oct 2024 by Agustín Miranda. Public Relations., Hotel Management
Dear Mrs. Otylia,We would like to express how appreciative we are that you have taken your time to dedicate this great review online.Your evaluation is of special importance to us. The fact that we continue receiving positive reviews like yours is proof of our commitment to consistent and quality service.We ll pass your comments to the head of the departments, that will encourage our staff to keep on working hard in giving you the best service we can.We look forward to the opportunity of welcoming you back again soon.Kind regards.Agustín Miranda.Public Relations.Hotel Gran Canaria Princess.
by A verified traveler
Posted 14 Oct 2024
Average hotel but great staff.
Comment from Hotel Management
22 Oct 2024 by Agustín Miranda. Public Relations., Hotel Management
Dear Mr. Al-Sheikh,Thank you for taking the time to share your feedback, it will be very useful for us in order to improve our service.We are very happy that you have enjoyed your experience with us and proud when we read how much you appreciate our staff s hard work, they ll feel rewarded.We thank you sincerely for choosing the Gran Canaria Princess and we wish to have the opportunity to welcome you again in the near future.Kind regards.Agustín Miranda.Public Relations.Hotel Gran Canaria Princess.
by A verified traveler
Posted 19 Sep 2024
Comment from Hotel Management
21 Sep 2024 by Agustín Miranda. Relaciones Públicas., Hotel Management
Dear Mr. Robert,Thank you for taking some time to send us your valuation of the service you got during your holidays amongst us, it s very important for us and we feel rewarded by knowing that you have enjoyed your time with us. We ll keep on working hard to improve our service, and your feed back will always help us getting better.We look forward to welcome you again in our Hotel on another future holiday.Kind regards.Agustín Miranda.Public Relations.Hotel Gran Canaria Princess.
by A verified traveler
Posted 26 Aug 2024 on Hotels
Comment from Hotel Management
7 Sep 2024 by Agustín Miranda. Public Relations., Hotel Management
Dear Mr. Chiu Hong,Thank you for taking some time to share your valuation about your recent stay amongst us.We’re very happy you re satisfied with your experience in our Hotel and that you have appreciate it. That will encourage us to keep on working to give the best service we can and try to be better.We wish to welcome you in future holidays.Kind regards.Agustín Miranda.Public Relations.Hotel Gran Canaria Princess.
by A verified traveler
Posted 6 Aug 2024
Great hotel and only negative was the lifts kept breaking . Food staff and cleanliness was superb. Would come again
Comment from Hotel Management
7 Sep 2024 by Agustín Miranda. Public Relations., Hotel Management
Dear Mrs. Bell,We would like to start off by expressing how appreciative we are that you have taken your time to dedicate this great review online.Your evaluation is of special importance to us. The fact that we continue receiving positive reviews like yours is proof of our commitment to consistent and quality service.We take note about your comment about the lifts and we ll try to improve that point.We ll pass your comments to the head of the departments, that will encourage our staff to keep on working hard in giving you the best service we can.We look forward to the opportunity of welcoming you back again soon.Kind regards.Agustín Miranda.Public Relations.Hotel Gran Canaria Princess.
by A verified traveler
Posted 30 Jul 2024
Comment from Hotel Management
3 Aug 2024 by Agustín Miranda. Public Relations., Hotel Management
Dear Mrs. Nastassja,Thank you for taking some time to share your valuation about your recent stay amongst us.We’re very happy you re satisfied with your experience in our Hotel and that you have appreciate it. That will encourage us to keep on working to give the best service we can and try to be better.We wish to welcome you in future holidays.Kind regards.Agustín Miranda.Public Relations.Hotel Gran Canaria Princess.
