Ratings based on 483 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Nov 2024
Rooms good size, top floor terrace was super relaxing place to sit and read with a bar , pool was really just a large jacuzzi- very poorly portrays on web site , great location, tv services poor shower excellent
by A verified traveler
Posted 9 Oct 2024
After staying at the Design Bex a few times we found the room this time slightly disappointing having issues with the locking of the safe, no English tv channels, air conditioning not working (although the fault was quickly rectified by maintenance). We also had a constant hum in the room which disturbed our sleep.
Comment from Hotel Management
14 Oct 2024 by Reception Department Hotel Design Plus Bex****, Hotel Management
Dear Steven, thank you for your feedback. We sincerely apologize for the inconvenience you experienced during your recent stay. Rest assured, we have taken note of your concerns regarding the safe, TV channels, air conditioning, and the disturbance in your room. Your feedback is invaluable to us as we strive to improve our services. We hope to have the opportunity to welcome you back and provide you with a much-improved experience. Best regards, Design Plus BEX
by A verified traveler
Posted 27 Sep 2024
by A verified traveler from Brussels
Posted 18 Aug 2024
Perfect for going to center and nearby beach
Comment from Hotel Management
20 Aug 2024 by Reception Department, Hotel Management
Dear Umar, thank you for your positive feedback. We are delighted to hear that our location was convenient for your visit to the city center and the nearby beach. We hope to welcome you back soon. Best regards, Design Plus BEX
by A verified traveler
Posted 18 Aug 2024 on Hotels
Comment from Hotel Management
2 Sep 2024 by Reception Department, Hotel Management
Estimado Bruno, muchas gracias por tan buena puntuación, nos ayuda mucho a saber si estamos brindando un buen servicio o si debemos mejorar algo. Gracias por elegirnos, Design Plus Bex**
by A verified traveler
Posted 11 Jul 2024
by A verified traveler
Posted 7 Apr 2024
Good
by A verified traveler
Posted 17 Mar 2024
Surpassed my expectations and will book again next time in GC
Short walk to beaches, immaculate hotel, helpful staff
Comment from Hotel Management
19 Mar 2024 by Dpto de recepción, Hotel Management
Dear Christina,We really thank You for such a great review, it really helps us to know if we are giving a good service or if we shall improve something.Thank Your for choosing us,Design Plus Bex***
by A verified traveler
Posted 13 Feb 2024
We had a good stay, close to the park, reasonable close to the beach, lots of things around this area. Nothing to complain about.
Comment from Hotel Management
5 Mar 2024 by Neidhardt Spalteholz Lazo - Receptionist, Hotel Management
Dear Hans,We really thank You for such a great review, it really helps us to know if we are giving a good service or if we shall improve something.Thank Your for choosing us,Design Plus Bex****
by A verified traveler
Great hotel and location
Posted 5 Feb 2024 on HotelsBeautiful hotel and location with a gorgeous rooftop bar. Unfortunately only four stars due to the noise between floors - every time a neighbouring room turned on their shower or flushed the loo, it could be heard. Also, the pool is only big enough for three people and definitely not for swimming, just bathing. Despite this, the hotel is lovely and great value for money (we stayed in February) - I would definitely recommend.
Comment from Hotel Management
8 Feb 2024 by Dpto de recepción, Hotel Management
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,
