Ratings based on 224 Verified Reviews
4.2 Room cleanliness
4.2 Service & staff
3.8 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Apr 2024
Great value holiday accomodation. Everything you need for a relaxing stay. Friendly staff. Beach right on the doorstep! Plenty of restaurants & shops along Paseo Las Canteras. Close to City centre & shopping malls.
Comment from Hotel Management
22 Apr 2024 by recepcion, Hotel Management
Thanks a lot, and till next time.
by A verified traveler
Posted 12 Apr 2024
Comment from Hotel Management
22 Apr 2024 by recepcion, Hotel Management
Thank you vey much!
by A verified traveler
Great apartments but choice is essential
Posted 1 Dec 2023 on HotelsThis time stayed in apartments with Garden View, personally thought it was a very boring and noisy outlook looking across to other peoples balconies. If you simply need a room for sleeping, these are for you.
We would always choose a Sea View apartment in future.
The location of the apartments is 100%, the staff are fantastic and the beach is brilliant. Easy access to anywhere in Las Palmas.
Comment from Hotel Management
4 Dec 2023 by recepcion, Hotel Management
Thanks and till next time.
by A verified traveler
Great Sea Front apartment
Posted 30 Jun 2023 on HotelsGreat Sea-front apartment with excellent view & facilities.Centrally located for easy access to everything.
I understand the courtyard apartment have been refurbished but it wouldn't take much to make these apartments 100%. Sticky front door, water pressure in bathroom sink, everything else was fantastic the way it was.
Highly recommend these apartments we will be back.
Comment from Hotel Management
3 Jul 2023 by recepcion, Hotel Management
Thanks a lot!
by A verified traveler
Posted 4 Jan 2023 on Hotels
Comment from Hotel Management
9 Jan 2023 by recepcion, Hotel Management
Thanks a lot!
by A verified traveler
Posted 17 Aug 2022 on Hotels
Comment from Hotel Management
24 Aug 2022 by recepcion, Hotel Management
Thanks a lot.
by A verified traveler
Posted 22 Jan 2022 on Hotels
Overall a nice stay. However, the place can be extremely noisy for the studios on the bottom floor. The apartments have a hard floor that is extremely noisy whenever the beds move. This creates sound from above which echoes to the floor below - if the bed moves above you may not get a good nights sleep. Recommend they put carpets or something under the beds to stop this happening. Other than that, it has an amazing view, great location. Cleaning staff are very friendly and room was clean
Comment from Hotel Management
24 Jan 2022 by recepcion, Hotel Management
Dear guest,
Thanks for your comments that help us to improve. Please, do not hesitate in telling us if anything is not right so we can amend it right away, like the noise problems you mention.
Till next time.
by A verified traveler
Posted 28 Feb 2020
Pro's: Great location, right on Paseo Canteras and close to shops and restaurants. Lovely team. Great rooftop area.
Con's: Rooms at the rear are very tired. We didn't have a hot shower all week, despite reporting on day 2. There is a little 15 litre hot water boiler that you have to wait 20 minutes to reheat to lukewarm after the first shower!
Comment from Hotel Management
29 Feb 2020 by reception, Hotel Management
Dear guest, Thanks for choosing us and for your comment that helps us to improve. Regarding the hot water, just mention to you that most of our rooms have a 30L boiler but not yours, which is the last one with a 15L. We apologize for not understanding the nature of your complaint as we thought you reported a broken boiler not a problem of shortage. Should we got it right we would have changed your room at once. Our fault entirely. Nonetheless, we hope that your stay was, overall, great and we hope to see you back again.
Best regards.
by A verified traveler
Great location for a reasonable price
Posted 12 Oct 2019 on HotelsVery friendly and helpful staff. Great location directly at the beach promenade. Rooms are quite dated, beds small and not very comfortable. I’d still recommend the place and return (as I already did).
Comment from Hotel Management
18 Oct 2019 by recepción, Hotel Management
Thanks for staying with us and do not hesitate in telling us if there is anything not entirely to your satisfaction, so we can make it right for you.
Hope to see you back soon.
Best regards!
by A verified traveler
Excellent stay!
Posted 10 Oct 2019 on HotelsA very pleasant stay. Lovely room. I shall return!
Comment from Hotel Management
18 Oct 2019 by reception, Hotel Management
Thanks a lot.
Till next time!
