Ratings based on 282 Verified Reviews
4.1 Room cleanliness
4.2 Service & staff
3.7 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Oct 2024
Perfect l! Nice hotel near the beach
by A verified traveler
Posted 23 Sep 2024 on Hotels
Hotel room was ok no air conditioning
by A verified traveler
Posted 11 Aug 2024 on Hotels
to start Hotels.com messed up my booking. I asked for 2 rooms in 1 apartment. they booked me 2 apartments and would not refund one of them. I contacted the hotel and explained im a single mother with a disabled adult who needs one to one and a child. The hotel said they couldnt refund either but would take it higher. thats the last i heard about it. so i paid for an apartment that was empty. As for the apartments, the shower was broken in one of them, would not stay in holder so had to hold it while trying to shower. both flooded and the bathrooms stunk of drains. The extractor fan above the hob
was hanging off. . broken sofa. no kettle. No AC, really hard to sleep. The beds had 2 thin mattresses on top of each other , which slipped apart from each other, you were lucky not to wake up on the floor. The pool closed about 8. the pool bar closed at 5 or sometimes earlier. no other means of getting drinks, food or snacks. no entertainment at all, not even a pool table or swing. No ball games anywhere, not even in the pool.
You were not allowed anywhere on the property after 10 in the evening, except for your own balcony, which had only one chair for 3 people. would definitely not recommend to families. had we not had trips booked each day my children would have been so bored.
The only good thing was the friendly staff
by A verified traveler
Posted 31 May 2024
Really nice place,close to everything 😸🙂
by A verified traveler
Posted 19 May 2024
Front desk was very helpful and kind. Our room was quite far from reception so the wifi did not work.
It is close to everything - supermarkets, beach, restos, etc.
We did not experience any of the amenities (pools, etc.
by A verified traveler
Apartamentos Amazonas
Posted 21 Apr 2024 on HotelsThis place was a 3 minute walk to the beach and there were lots of places near by to eat and pubs. A 10 minute walk to the Yumbo Centre, and there is a five minute walk to the bus stop. We took a cab ride there from the airport and took the bus back, #66, each taking the same amount of time. The reason we did not take it from the airport was because we would not know where to get off. We had a nice little apartment with a huge balcony. They cleaned every second day.
The staff there were friendly and helpful, while there I needed to see a dentist. The receptionist found me one near by with a same day appointment.
by A verified traveler
Very nice stay
Posted 27 Dec 2023 on HotelsHad a lovely stay on the run up to Christmas 2023. the place is spotless. very comfortable beds. The pool was great. the reception staff were amazing and could not be more helpful. it is very near to Playa de Anglais.
by A verified traveler
Posted 29 Oct 2023 on Ebookers
Staff on site, particularly Daniella, were most helpful and answered any questions that we had.
by A verified traveler
Sewage stink outside area
Posted 5 Apr 2023 on HotelsWe normally get a balcony,this was first time we got a ground floor apartment. My husband complained 3 days in there was a strong smell of sewage coming in,receptionist said she'd look into it. This was happening from the first day,we stupidly gave the benefit of it going away. He went to another receptionist, she got maintenance to fix it. Most of the holiday was ruined by this stink when we sat out in the outside space. Disgusting,prob won't be going back to Amazonas
by A verified traveler
Posted 17 Jan 2023 on Hotels
