Ratings based on 78 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
4.8 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler from Missouri City
Posted 27 Dec 2024
Stunning view of the mountains from the pool/patio and the hotel was really beautiful and very nice amenities. The breakfast was delicious, the staff very friendly and helpful.
We got a room with private pool, the room was great, very well set for our little kids. A few things could be improved: the bedroom floors daily cleaning, the wardrobe wasn’t practical since it didn’t have lower shelves or drawers to organize our stuff and the fact that they don’t offer free bottle water (not even one per day).
Anyway, we loved our stay. My kids loved playing with Mel at the kids club and we made great memories. Would definitely recommend and even go back on a next trip to Gramado.
by A verified traveler
Posted 28 Aug 2024
Very clean and nice
by A verified traveler
Posted 3 May 2024 on Hotels
Excellent hotel and excellent service. Very comfortable and exceeded our expectations. The breakfast was incredible, and they bring you little treats and tea every night to your room. Staff was very accommodating. One of the best hotels I’ve ever stayed at! We didn’t want to leave.
by A verified traveler
Posted 30 Mar 2024 on Hotels
by A verified traveler
Posted 8 Jan 2024
by A verified traveler
Posted 24 Nov 2023
2nd time and ready for a third
by A verified traveler
Posted 16 Oct 2023
Um lugar perfeito! Lindo e com uma vista impressionante. O staff muito atencioso e as instalações são impecáveis
by A verified traveler
Posted 7 Oct 2024 on Hotels
Estada muito boa, staff excelente e cordiais, apto muito, piscinas térmicas excelente com vista para a serra.. café da manhã extraordinário. Recomendo
by A verified traveler
Melhor hotel
Posted 7 Oct 2024 on HotelsAmamos o hotel! Fazia tempo que não ficávamos em um hotel tão agradável! Funcionários educados e solícitos. Jacuzzis ótimas! Quarto agradável! Café da manhã sensacional, realmente diferenciado. Hotel tranquilo, sem aquele movimento e barulhos exagerados. Só achamos o valor do restaurante, pratos e comidas, bem alto.
by A verified traveler
Extraordinário! Sem dúvidas!
Posted 7 Oct 2024 on HotelsPerfeito em todos os detalhes! Equipe maravilhosa! Estrutura incrível!
