Ratings based on 296 Verified Reviews
4.8 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Nov 2023
I loved that I was like 3 minutes walking away from the centrum but the location and the construction of the hotel is like you are staying far in the montains.It was my first time in Gramado.I was there for Festuris.But will return and this time with my family and will stay again at Hotel Recanto da Serra
by A verified traveler
Posted 13 Aug 2023
Everything was perfect
by A verified traveler
Posted 14 Apr 2023
Convenient
by A verified traveler
Wonderful experience!
Posted 29 Nov 2022 on HotelsThe hotel is wonderful and all the staff is incredibly nice and friendly!
by A verified traveler
Posted 15 Sep 2022
Staff was very helpful and made required accommodations for a person with limited mobility in my party.
by A verified traveler
Posted 10 Aug 2020
Experiência maravilhosa, ótimo atendimento e instalações impecáveis.
Comment from Hotel Management
12 Aug 2020 by Angela Nascimento, Hotel Management
Agradecemos sua avaliação e ficamos felizes em saber que nossos serviços foram de seu agrado. Esperamos revê-los em breve.
by A verified traveler
Excellent
Posted 24 Dec 2019 on HotelsOur stay was amazing. Very clean and excellent service.0
by A verified traveler
Great hotel!!
Posted 9 Oct 2019 on HotelsVery nice hotel! Great for families with children.
Recommended
for Everyoneby A verified traveler from Dudley UK
Excellent hotel well located for town
Posted 31 Jan 2016
Pros: location, style and comfort
Cons: Nothing major required, nothing medium required, fix a dripping tap or a new cover on pool table if I was really picky!
Location: See above -plus the car museums/waxworks are well worth a visit. Dining options are extensive, most restaurants providing taxi and fondue is a must!
Walking distance to town yet secluded and picturesque location. Very attentive staff and hotel facilities excellent in almost all aspects. Car access is 'interesting'! with steep curved driveway. Gramado -Not often I recommend a visit to somewhere, but this place deserves a mention. Someone mysteriously transplanted an alpine town from Switzerland to one a half hours drive North of Porto Alegre in Brazil. (Two hours if you follow the signs!) Guess its most women’s idea of heaven. Chocolate shops, shoe shops, jewellery, shoe shops, exclusive house furnishing shops, shoe shops bag shops, shoe shops, clothes shops, shoe shops, restaurants, shoe shops, hotels and did I mention shoe shops? The Swiss style buildings against a forested backdrop and luckily for us all the Christmas decorations in situ made for a picturesque exceptional few days.
Recommended
for Everyoneby A verified traveler
Posted 29 Oct 2015
Wonderful place and very welcoming staff
My room had a fireplace with new wood every evening
Great service
