Ratings based on 204 Verified Reviews
3.9 Room cleanliness
3.6 Service & staff
3.7 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Nov 2024
by A verified traveler
Posted 31 Aug 2024
A great hotel right in the heart of the city among many facilities, restaurants and tourist sights. The breakfast was great and the hotel gardens in the back delightful. The rooms were beautiful and although the bathrooms were dated, they were historical and authentic, but very clean and a joy to use.
by A verified traveler
Wasps due to permanently open windows.
Posted 25 Aug 2024 on HotelsWe had wasps in the room when we arrived and some throughout the night. We asked twice about the windows and raised that they wouldn't close. It's apparent that this is an issue they don't wish to resolve. As we asked twice, several hours apart, but nothing. No further communication and no effort to resolve the problem. It's a known issue. The annoyance of the wasps with 2 young kids was just another hurdle.
by A verified traveler
Posted 11 Aug 2024
They made us wait from 12 clock to 4 pm since they can’t check in early but there was no staff at front desk and all windows are closed . You can’t get water or coffe unless you have euro changes then try to charge for breakfast not actually exist other than couple things
Rooms has nothing other than bed . Very rude staff not good vibe to be there at all - hotel offer noting other than some other than looming surrounding areas etc
by A verified traveler
Posted 24 Jul 2024
The staff was lacking friendliness and was actually rude to me at time. The room was old but clean. The shower design was horrible and had puddles on the floor after using. Room had a balcony with an amazing view which was definitely a plus. The train did go by right outside the room but the earliest was 5am so not an issue for me since I was already awake. No AC which is common in area but the room was extremely hot in July.
by A verified traveler
Posted 17 Jun 2024
by A verified traveler
Great Value
Posted 10 Jun 2024 on HotelsEasy check in, beds were comfortable, bathroom clean and room was well. Very close to the Zugspitze. Not a bunch of dinner options in the town, but some. Breakfast was 22 Euros, which was a bit much for a Continental breakfast. Check out was super easy.
by A verified traveler
Posted 24 May 2024 on Hotels
by A verified traveler
Posted 24 May 2024 on Hotels
by A verified traveler
Posted 17 May 2024 on Hotels
