Ratings based on 582 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 Dec 2024
No sound proofing
Shower could’ve been cleaner
Comment from Hotel Management
30 Dec 2024 by Amanda H. , Hotel Management
Thank you for taking the time to review the hotel. I am sorry to see that you did not enjoy your time with us overall. I appreciate your feedback and please know that I will be addressing the shower with the housekeeping team. We do hope that you'll visit us again next time you are in the Grafton area.
by A verified traveler
Posted 29 Dec 2024
Comment from Hotel Management
29 Dec 2024 by AGM, Hotel Management
Thank you for taking the time to review the hotel. We strive to provide a 5 out of 5 experience for all of our guests. If there is anything further, you would like to share regarding your experience please feel free to let us know so that we can work on correcting it. We hope to see you again soon.
by A verified traveler
Posted 28 Dec 2024
The hotel was very clean, the room very comfortable and the staff very friendly. Highly recommend this hotel.
Comment from Hotel Management
29 Dec 2024 by AGM, Hotel Management
Thank you so much for the great review! I am very glad to see that you enjoyed your time with us, and that you found the hotel clean and comfortable. We hope to see you again soon.
by A verified traveler from Carbondale
Posted 27 Dec 2024
Comment from Hotel Management
28 Dec 2024 by Amanda H. , Hotel Management
Thank you for the great review of the Hampton Inn & Suites in Grafton. We are happy to see that you enjoyed your stay with us, and we hope to see you again soon.
by A verified traveler from MANITOWOC
Posted 15 Dec 2024
Comment from Hotel Management
16 Dec 2024 by Amanda H. , Hotel Management
Thank you for the review! We are glad to see that you enjoyed your stay with us overall, and we hope to see you again soon.
by A verified traveler
Posted 24 Nov 2024
See above.
Comment from Hotel Management
25 Nov 2024 by Amanda H. , Hotel Management
Thank you for the review of the Hampton Inn & Suites in Grafton! We're glad to see that you enjoyed your stay with us, and we hope to see you again soon.
by A verified traveler
Posted 18 Nov 2024
Clean, excellent place to stay
Comment from Hotel Management
18 Nov 2024 by Amanda H. , Hotel Management
Thank you for the great review of the Hampton Inn & Suites in Grafton. We are so glad to see that you enjoyed your stay due to the cleanliness! We hope we'll see you again soon.
by A verified traveler
Posted 1 Nov 2024
The power went out shortly after checking in requiring us to make reservations elsewhere and leave.
Comment from Hotel Management
1 Nov 2024 by Amanda H. , Hotel Management
Thank you for taking the time to review the hotel. I am sorry to see that you were unable to stay with us due to the power outage. I sincerely wish that was more in our control. We hope that you'll visit us again next time you are in the Grafton area.
by A verified traveler
Posted 29 Oct 2024
Too close to hwy
Comment from Hotel Management
29 Oct 2024 by Amanda H. , Hotel Management
Thank you for the great review. We are glad to see you enjoyed your stay with us, and we hope to see you again soon.
by A verified traveler
Posted 28 Oct 2024
Reasonable breakfast. Internet too slow too do anything. Staff nice. Room clean. Temp. Hard to control in room.
Comment from Hotel Management
28 Oct 2024 by Amanda H. , Hotel Management
Thank you for taking the time to review the hotel. I am glad to see that you enjoyed your stay with us overall but do apologize that the internet and the temperature gave you trouble. We do hope that you'll visit us again next time you are in the Grafton area. Sincerely, Amanda H. General Manager
