Ratings based on 167 Verified Reviews

4.1 out of 5
88% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 22 Sep 2024 on Hotels
Great staff - especially the man covering management duty at night. Room / hotel clean Breakfast good Restaurant good Close to airport Location could be more convenient - no shops nearby and need a good walk to get to the beach. Uber needed. AC wasnt working in initial room but got moved in a different but similar room within reasonable timeframe
Comment from Hotel Management
23 Sep 2024 by Author, Hotel Management
Dear Thomas, Thank you for taking the time to complete the survey about your stay at The Kelway Hotel. We always appreciate hearing feedback about the experience that we provide, and your comments have been taken to heart. We apologize that the aircon caused the inconvenience of having to move you to another room. We are currently in the process of replacing our problematic aircons and can assure you that your next visit will be more than memorable. Thank you for your understanding and patience. We hope to see you at The Kelway Hotel again soon! Kind regards, The Kelway Hotel
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 18 Sep 2024 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 1 Aug 2024 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 26 Mar 2024
4 out of 5
by A verified traveler

Tired hotel but amazing staff

Posted 19 Jan 2024 on Hotels
The staff are amazing, the hotel is little tired and seems to cater for overnight grouos cominv in by coach
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 9 Nov 2023 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 29 Sep 2023 on Hotels
5 out of 5
by A verified traveler

Posted 26 May 2023
The Hotel should try servinge Indian Style Vegetarian Dish options for their guests. I requested if they could make a Vegetable Potato Curry. The Chef was able to cook up a delicious Curry and I had a very satisfying meal on the second day evening.
5 out of 5
by A verified traveler

Posted 18 Jul 2022 on Hotels
Comment from Hotel Management
19 Jul 2022 by Management, Hotel Management
Dear Anneline Thank you for the great review - we look forward to welcoming you back soon.
4 out of 5
by A verified traveler

Posted 28 May 2022 on Hotels
Comment from Hotel Management
19 Jul 2022 by Management, Hotel Management
Good day Ghulam We thank you for your great feedback and look forward to welcoming you back soon.
Back to Hotel Details Showing Reviews 1 - 10 of 167 Next