Ratings based on 173 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler from Dartford
Posted 20 Mar 2024
Comment from Hotel Management
30 Mar 2024 by SERENDIP HOTEL GOTO , Hotel Management
この度は、当ホテルへご宿泊いただきまして誠にありがとうございました。また、5段階中5点という高得点をいただけましたこと大変嬉しく思います。今後もすべてのお客様に快適な空間とサービスをご提供できますよう社員一同努めてまいります。お客様のまたのご来館とご来島を心よりお待ちしております。
by A verified traveler
Posted 8 Oct 2023 on Hotels
Comment from Hotel Management
14 Nov 2023 by SERENDIP HOTEL GOTO, Hotel Management
Thank you very much foe your stay in our hotel.We are looking forward to welcoming you again.Kindest regartds.
by A verified traveler
Posted 21 Aug 2023
I had a really pleasant stay at Serendip Hotel. The staff was extremely kind and helpful, and the breakfast was tasty.
Comment from Hotel Management
6 Sep 2023 by SERENDIP HOTEL GOTO Ogiyama, Hotel Management
Thank you very much for having stayed at SERENDIP HOTEL GOTO.We will continue our effort to provide the best service for our guests.Our warm hospitality awaits your return sometime soon.
by A verified traveler
Posted 1 Aug 2023 on Hotels
Comment from Hotel Management
6 Sep 2023 by SERENDIP HOTEL GOTO Reception, Hotel Management
Thank you very much for having stayed at SERENDIP HOTEL GOTO. We will continue our effort to provide the best service for our guests.We look forward to your next visit.
by A verified traveler
Posted 16 Nov 2022 on Wotif
Really well set out, and great facilities. Just a couple of mosquitos inside.
by A verified traveler
Posted 28 Nov 2019 on Hotels
by A verified traveler from Rosemount, MN USA
Posted 24 Sep 2019
Oh my gosh, I will definitely return to the Goto Islands, and will absolutely stay in the small, comfortable Serendip hotel Goto again.
Where do I begin. For one thing, there isn't many hotel or other lodging options in the Goto Islands, since they are quite remote and sparsely populated. That being said, I was happy to settle into the Serendip. It is comfortable, relaxed and small hotel in this remote area of Japan.
But still, the Serendip was a wonderful hotel, complete with super happy and friendly staff (not English speaking), great location in the small town of Goto, small efficient rooms, and a great breakfast meal.
The hotel staff offered me assistance with bike rentals, car rental, and advice for where to eat and what to do in the islands. I appreciated their advice so much! They are "local" and live nearby.
The hotel has new washer/dryers for clean clothes, and a small bar restaurant. But really, it was the "relaxed" feeling that I got from staying here that I loved the most. "Small town" atmosphere. Like being a LONG way away from Tokyo!
I would highly recommend Serendip for cleanliness, staff, location, and "vibe". I will be back to the Goto Islands for sure!
Comment from Hotel Management
24 Sep 2019 by Serendip hotel goto, Hotel Management
Thank you so much for having stayed with us. May we express our gratitude for writing a review about your recent experience with us.
And we are glad to hear that you have enjoyed to stay in Goto islands. We would be happy to help you to make wonderful memories in here, Goto islands when you come back. Direct feedback from our valued guests, like yours, encourage and inspire us to aim even higher for the better service.Again, our sincere thanks for the comment you gave us.We are very much looking forward to welcoming you again.
by A verified traveler
Posted 15 Apr 2019
by A verified traveler
Posted 5 Nov 2024
Comment from Hotel Management
17 Nov 2024 by SERENDIP HOTEL GOTO , Hotel Management
この度はSERENDIP HOTEL GOTOにご宿泊いただき、最高評価の5点をいただきまして誠にありがとうございます！ご滞在を満喫していただけたとのことで、大変光栄です。これからもお客様に心地よい滞在と素晴らしい思い出を提供できるよう、スタッフ一同努めてまいります。何かお気づきの点やリクエストがございましたら、いつでもお気軽にお知らせください。またのご来館を心よりお待ちしております。
by A verified traveler
Posted 3 Nov 2024
スタッフが親切でした
Comment from Hotel Management
17 Nov 2024 by SERENDIP HOTEL GOTO, Hotel Management
この度はSERENDIP HOTEL GOTOにご宿泊いただき、また貴重なご感想をお寄せいただきまして誠にありがとうございます。スタッフの親切さについてお褒めいただき、大変うれしく思います。お客様に心地よい滞在を提供できることが何よりの喜びです。これからも、皆様に安心してお過ごしいただけるサービスを心がけてまいります。またのご来館をスタッフ一同、心よりお待ち申し上げております。
