Ratings based on 617 Verified Reviews
4.9 Room cleanliness
4.9 Service & staff
4.9 Room comfort
4.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Nov 2024
Serras Barcelona is a small gem. The location is a few blocks walk to the gothic area with loads of shops, restaurants and charm. If you cross the street from the hotel you can walk along the water and the small boat harbor surrounded by shops, restaurants and locals enjoying the day. The ports are just a few minutes away by cab. What makes Serras unique however is the staff.
When we arrived early in the morning my husband was not feeling well and Augustina at the front desk did every thing she could to get us to a room as soon as possible.
This is a small boutique hotel with all the advantages that implies. Check in was personal, welcoming and non stressful. Nothing we asked for was too much trouble. The physical hotel is beautiful inside with lovely guest rooms and an inviting rooftop bar, lounge and if weather permits, restaurant. We have been to Barcelona several times and stayed in different hotels. We will look no further. Serras is where we will stay from now on when we visit Barcelona.
by A verified traveler
Posted 16 Nov 2024
by A verified traveler
Posted 14 Nov 2024
The staff are unbelievable. This is the second time staying at this property and recommend to our friends. We will stay here again in the future.
by A verified traveler
Posted 2 Nov 2024
The Serras Barcelona Hotel is a very special property. You are treated like royalty from the moment you arrive. The team is incredible. The service level they offer is truly impressive. The hotel is perfectly situated. The valet service you experience upon arriving is unmatched. That service is followed by champagne and a very professional/informative check-in. The rooms are very nice. The restaurant is spectacular. The rooftop deck is an added bonus. The hotel is situated in close proximity to well essentially everything you would want to experience. This hotel is so special that we decided to stay an additional two days. Thank you Serras Barcelona!!
by A verified traveler
Posted 28 Oct 2024
Loved this place! Great area and facilities
by A verified traveler
Posted 31 Aug 2024
by A verified traveler from Tucson
Posted 24 Aug 2024
Couldn’t have asked for a better hotel. The place is beautiful, more so the staff made it flawless.
I don’t say this casually, it was perfect. 5 stars isn’t enough. Restaurant was also amazing.
Thanks to everyone at Serras for a fantastic trip.
by A verified traveler
Wonderful place to stay in Barcelona
Posted 22 Aug 2024 on HotelsGreat hotel
by A verified traveler
Posted 13 Aug 2024 on Hotels
Fantastic Hotel - well appointed and in a great spot.
Staff were amazingly hospitable and the amenities were fantastic. Very comfortable in a very hot Barcelona
by A verified traveler
Posted 12 Aug 2024
Amazing staff
