Ratings based on 412 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler from Toronto
Posted 27 Nov 2024
Comment from Hotel Management
28 Nov 2024 by Diana Neradko, Hotel Management
Dear guestFirst of all, thank you very much for choosing Hotel Serhs Rivoli Rambla for your stay in Barcelona. It is a real pleasure to read that you had a good stay with us. Your words are a real source of motivation for our team. Thank you once again for your visit and we look forward to welcoming you again soon.Best regards,Guest relations Hotel Serhs Rivoli Rambla
by A verified traveler
Posted 26 Nov 2024
The bathroom needed maintenance
Comment from Hotel Management
26 Nov 2024 by Mariona Grañó, Hotel Management
Dear guestFirst of all, thank you very much for choosing Hotel Serhs Rivoli Rambla for your stay in Barcelona. It is a real pleasure to read that you had an excellent stay with us. Thank you for letting us know, we'll make note of your comment.Thank you once again for your visit and we look forward to welcoming you again soon.Best regards,Guest relations Hotel Serhs Rivoli Rambla
by A verified traveler
Posted 25 Nov 2024
Elevators are too small and took too long to utilize
Comment from Hotel Management
26 Nov 2024 by Javier Guillén, Hotel Management
Dear guestFirst of all, thank you very much for choosing Hotel Serhs Rivoli Rambla for your stay in Barcelona. We regret the time you had to wait for the elevator. Thank you once again for your visit and we look forward to welcoming you again soon.Best regards,Javier Guillén Guest relations Hotel Serhs Rivoli Rambla
by A verified traveler
Posted 24 Nov 2024
Nice property to stay during your vacation time in Barcelona.
Comment from Hotel Management
26 Nov 2024 by Javier Guillén, Hotel Management
Dear guestFirst of all, thank you very much for choosing Hotel Serhs Rivoli Rambla for your stay in Barcelona. It is a real pleasure to read that you had an excellent stay with us. Thank you once again for your visit and we look forward to welcoming you again soon.Best regards,Javier GuillénGuest relations Hotel Serhs Rivoli Rambla
by A verified traveler
Posted 18 Nov 2024
Great service, great location, great hotel highly recomemnded
Comment from Hotel Management
19 Nov 2024 by Gisela Laserna, Hotel Management
Dear guestFirst of all, thank you very much for choosing Hotel Serhs Rivoli Rambla for your stay in Barcelona. It is a real pleasure to read that you had an excellent stay with us. Your words are a real source of motivation for our team. Thank you once again for your visit and we look forward to welcoming you again soon.Best regards,Gisela Laserna.Guest relations Hotel Serhs Rivoli Rambla
by A verified traveler
Posted 18 Nov 2024
Lovely building.
Comment from Hotel Management
19 Nov 2024 by Gisela Laserna, Hotel Management
Dear guestFirst of all, thank you very much for choosing Hotel Serhs Rivoli Rambla for your stay in Barcelona. It is a real pleasure to read that you had an excellent stay with us. Thank you once again for your visit and we look forward to welcoming you again soon.Best regards,Gisela Laserna.Guest relations Hotel Serhs Rivoli Rambla
by A verified traveler
Posted 8 Nov 2024
Excellent hotel, staff very kind and professional. Javier, the general manager would go out of his way to help us.
The restaurant was pretty good. I highly recommend this hotel.
Comment from Hotel Management
8 Nov 2024 by Juan Ramadu, Hotel Management
Dear guestFirst of all, thank you very much for choosing Hotel Serhs Rivoli Rambla for your stay in Barcelona. It is a real pleasure to read that you had an excellent stay with us. Your words are a real source of motivation for our team. Thank you once again for your visit and we look forward to welcoming you again soon.Best regards,Juan RamaduGuest relations Hotel Serhs Rivoli Rambla
by A verified traveler from Waynesville
Posted 7 Nov 2024
Great location. Great breakfast. Good value compared to some other properties in the neighborhood.
Comment from Hotel Management
8 Nov 2024 by Javier Guillén, Hotel Management
Dear guestFirst of all, thank you very much for choosing Hotel Serhs Rivoli Rambla for your stay in Barcelona. It is a real pleasure to read that you had an excellent stay with us. Your words are a real source of motivation for our team. Thank you once again for your visit and we look forward to welcoming you again soon.Best regards,Javier GuillénGuest relations Hotel Serhs Rivoli Rambla
by A verified traveler
Posted 4 Nov 2024
Best in Area
Comment from Hotel Management
4 Nov 2024 by Diana Neradko, Hotel Management
Dear guestFirst of all, thank you very much for choosing Hotel Serhs Rivoli Rambla for your stay in Barcelona. It is a real pleasure to read that you had an excellent stay with us. Your words are a real source of motivation for our team. Thank you once again for your visit and we look forward to welcoming you again soon.Best regards,Guest relations Hotel Serhs Rivoli Rambla
by A verified traveler
Posted 2 Nov 2024
Excellent location. Close to public transport. Very clean and lovely rooms. I was dissapointed as we stayed here for my wifes 40th birthday and for our 20 year anniversary. I emailed the hotel and made them aware and they said they would put chocolates in the room. I also explained that we dont drink alcohol. On arrival we were given a voucher for 2 free drinks even though I had let them know we dont drink. In our room there was a complimentary bottle of wine which we ignored. They did not leave any chocolate and there was no acknowledgement to the birthday or anniversary. The hotel was very noisy as all sounds echo and there was no iron.
Comment from Hotel Management
6 Nov 2024 by Javier Guillén, Hotel Management
Dear guest,First of all, thank you very much for choosing the Hotel Serhs Rivoli Rambla for your stay in Barcelona and for taking the time to leave us this comment.We would like to inform you that the drink voucher could be exchanged for a non-alcoholic drink and that the hotel has both ironing and ironing service. Also, we usually leave a box with 2 chocolates on the bed.We hope to welcome you again in the future and that you give us the opportunity to show you how we can improve our service.Warm greetings,Javier GuillénGuest relations Hotel Serhs Rivoli Rambla
