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Sure Hotel by Best Western Center

3.5 star property
Waterfront hotel with free breakfast and a 24-hour front desk

Choose dates to view prices

Photo gallery for Sure Hotel by Best Western Center

Relax in comfort with a large bed, desk, and sofa, plus a flat-screen TV for entertainment.
Enjoy fresh coffee and snacks from the kitchen's convenient coffee machine and fruit dispenser.
Guests can check in at the reception desk, surrounded by comfortable seating and a touch of greenery.
Stunning staircase with classic design, featuring a handrail and ornate balusters, leading to an upper level with a window offering a view of the outside.
Relax in the outdoor patio area with a brick floor, round tables, and comfortable foldable chairs.

Reviews

7.8 out of 10
Good

Popular amenities

  • Room service
  • Parking available
  • Housekeeping
  • Pet friendly
  • Laundry
The current price is P4,124
P4,618 total
includes taxes & fees
Aug 3 - Aug 4

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Economy Room, 1 Double Bed, Non Smoking

Hypo-allergenic bedding, desk, iron/ironing board, cribs/infant beds

Economy Room, 1 Double Bed, Non Smoking

7.8 out of 10
Good
(10 reviews)

Highlights

Flat-screen TV
Hypo-allergenic bedding
Private bathroom
Hair dryer
Coffee/tea maker
Cable channels
Iron/ironing board
Desk
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Hypo-allergenic bedding, desk, iron/ironing board, cribs/infant beds

Standard Room, 1 Double Bed, Non Smoking

7.0 out of 10
Good
(11 reviews)

Highlights

Flat-screen TV
Hypo-allergenic bedding
Private bathroom
Hair dryer
Coffee/tea maker
Cable channels
Iron/ironing board
Desk
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, 2 Twin Beds, Non Smoking (with Sofabed)

Hypo-allergenic bedding, desk, iron/ironing board, cribs/infant beds

Family Room, 2 Twin Beds, Non Smoking (with Sofabed)

Highlights

Flat-screen TV
Hypo-allergenic bedding
Private bathroom
Hair dryer
Coffee/tea maker
Cable channels
Iron/ironing board
Desk
  • 25 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds, Non Smoking

Hypo-allergenic bedding, desk, iron/ironing board, cribs/infant beds

Standard Room, 2 Twin Beds, Non Smoking

7.8 out of 10
Good
(6 reviews)

Highlights

Flat-screen TV
Hypo-allergenic bedding
Private bathroom
Hair dryer
Coffee/tea maker
Cable channels
Iron/ironing board
Desk
  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Twin Bed, Non Smoking

Hypo-allergenic bedding, desk, iron/ironing board, cribs/infant beds

Standard Room, 1 Twin Bed, Non Smoking

8.4 out of 10
Very good
(34 reviews)

Highlights

Flat-screen TV
Hypo-allergenic bedding
Private bathroom
Hair dryer
Coffee/tea maker
Cable channels
Iron/ironing board
Desk
  • 15 sq m
  • Sleeps 1
  • 1 Twin Bed
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About the neighborhood

Map
Stora Badhusgatan 28, Gothenburg, 411 21

What's nearby

  • The Avenue - 10 min walk - 0.9 km
  • Nordstan Shopping Center - 11 min walk - 1.0 km
  • Nya Ullevi Stadium - 3 min drive - 2.3 km
  • Universeum - 3 min drive - 2.5 km
  • Liseberg Amusement Park - 4 min drive - 2.8 km

Getting around

  • Stenpiren Tram Stop - 4 min walk
  • Gothenburg (XWL-Gothenburg Central Train Station) - 16 min walk
  • Landvetter Airport (GOT) - 29 min drive

Restaurants

  • ‪Mr Cake - ‬4 min walk
  • ‪Schnitzelplatz Lagerhuset - ‬4 min walk
  • ‪Zamenhof - ‬3 min walk
  • ‪Café Gazette - ‬3 min walk
  • ‪Shiraz - ‬2 min walk

About this property

Sure Hotel by Best Western Center

Eco-certified hotel near Nordstan Shopping Center
Consider a stay at Sure Hotel by Best Western Center and take advantage of a free breakfast buffet, a terrace, and dry cleaning/laundry services. Stay connected with free in-room WiFi, and guests can find other amenities such as a snack bar/deli.
Other perks include:
  • Self parking (surcharge), free newspapers, and a 24-hour front desk
  • An elevator, tour/ticket assistance, and coffee/tea in the lobby
  • Smoke-free premises, a TV in the lobby, and luggage storage
  • Guest reviews speak well of the helpful staff
Room features
All 55 rooms include amenities such as free WiFi.
Extra conveniences in all rooms include:
  • Hypo-allergenic bedding and cribs/infant beds (surcharge)
  • Bathrooms with tubs or showers and hair dryers
  • Flat-screen TVs with cable channels
  • Coffee/tea makers, daily housekeeping, and desks

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish, Swedish

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Aug 3 - Aug 4
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (SEK 350 per day)
  • Street parking available
  • Uncovered self parking on site (SEK 350 per day; includes in/out privileges)
  • RV/bus/truck parking on site

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • Crib (surcharge)
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • On the waterfront
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of SEK 250 per pet, per stay
Service animals are welcome, and are exempt from fees
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are available for SEK 0.0 per night

Property payment types

Important information

Optional extras

  • Uncovered self parking fee: SEK 350 per day (in/out privileges)
  • Nearby parking fee: SEK 350 per day (164 ft away)
  • Pet fee: SEK 250 per pet, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: SEK 0.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

National rating

Hotelstars Union assigns an official star rating for properties in Sweden. This property is rated 3 star Superior and is displayed on this page as 3.5 stars.

Property is also known as

Comfort City Center
Comfort City Center Gothenburg
Comfort City Center Hotel
Comfort City Hotel
Comfort Hotel Center
Comfort Hotel City
Sure Hotel Best Western Center Gothenburg
Comfort Hotel City Center Gothenburg
Hotel City Comfort
Comfort Hotel City Gothenburg
Comfort Hotel Gothenburg
Center Hotel Gothenburg
Center Gothenburg
Sure Best Western Center Gothenburg
Sure Hotel Center Gothenburg
Sure By Best Center Gothenburg
Sure Hotel by Best Western Center Hotel
Sure Hotel by Best Western Center Gothenburg
Sure Hotel by Best Western Center Hotel Gothenburg

Frequently asked questions

Is Sure Hotel by Best Western Center pet-friendly?

Yes, pets are allowed at this property. There's a fee of SEK 250 per pet, per stay. Service animals are exempt from fees.

How much does it cost to stay at Sure Hotel by Best Western Center?

As of Jul 21, 2025, prices found for a 1-night stay for 2 adults at Sure Hotel by Best Western Center on Aug 3, 2025 start from P 4,123.56, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Sure Hotel by Best Western Center?

Self parking is available for SEK 350 per day.

What time is check-in at Sure Hotel by Best Western Center?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Sure Hotel by Best Western Center?

Check-out is at noon.

Where is Sure Hotel by Best Western Center located?

Located in Gothenburg City Center, this eco-certified hotel is within a 15-minute walk of Kungsgatan and Nordstan Shopping Center. Liseberg Amusement Park is 1.7 mi (2.7 km) away. Stenpiren Tram Stop is only a 4-minute walk and Järntorget Tram Stop is 7 minutes.

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Sure Hotel by Best Western Center Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 306 out of 1002 reviews
Rating 8 - Good. 374 out of 1002 reviews
Rating 6 - Okay. 204 out of 1002 reviews
Rating 4 - Poor. 72 out of 1002 reviews
Rating 2 - Terrible. 46 out of 1002 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

tony

Liked: Cleanliness
Clean, friendly staff, good continental breakfast choice plus scrambled egg. Bacon and beans as an addition or a Warm choice.. 24 hour coffee, tea and biscuits. A few minutes walk away from tram, bus and ferry services
Stayed 7 nights in Jun 2025

4/10 Poor

Maja

Disliked: Cleanliness, property conditions & facilities
We stayed for one night and we didn’t like it. The room looks very old and the shower was moldy. The bed was in fact comfortable.
Stayed 1 night in Jun 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable but small rooms;constant hot water;good breakfast;short walk to the city centre;helpful staff.
Stayed 6 nights in Dec 2024

10/10 Excellent

Arne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and cheap. Good breakfast. Simple and fine.
Stayed 3 nights in Jan 2025

10/10 Excellent

Laufey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It worked great for us
Stayed 1 night in Aug 2024

8/10 Good

Madeleine

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Feb 2025

8/10 Good

Calvin

Liked: Cleanliness, staff & service, room comfort

Good value, great service looks a little dated

Good central location with public transport a few minutes walk away. Lovely welcome and great service from the staff. Decent selection for breakfast and the afternoon waffles were a nice touch. I would have preferred tea/coffee facilities in my room but a good selection of hot and cold soft drinks (including biscuits 😋) were available for free in the breakfast room 24/7. Some of the common areas look a little dated, but the room was modern with a comfortable bed and a sofa.
Stayed 3 nights in Sep 2024

6/10 Okay

J f

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Acceptable

Hotel correct, mais sans plus.
Stayed 3 nights in May 2024

8/10 Good

Jamal

Liked: Staff & service, amenities, property conditions & facilities
liked the personel, cause she was a fan of dark humor and was very pleasent person, if she is reading this , she can update me XD
Stayed 4 nights in Oct 2024

6/10 Okay

Sarah Victoria

Liked: Cleanliness, staff & service
There was mold in the stairway windows
Stayed 7 nights in Aug 2024

8/10 Good

Bin

Liked: Cleanliness, staff & service, amenities
Location is decent, a few buses and tram is 5 min walk, two stops from central train station. staffs are nice and friendly. But the whole building is kinda old, water drains very slow in the sink, maybe is to build pluming issue, and the towels are old and smell bad. I am in the non smoking room, but I smell the sole in the morning, probably the as from nearby room.
Stayed 2 nights in Jun 2024

8/10 Good

Emma

Liked: Cleanliness, staff & service
Pros: comfy bed, lovely staff, great location, good breakfast selection. Cons: Light in room didn’t work, room was tiny and didn’t have a mirror in actual room to get ready with had to get ready in bathroom which was so small. Toilet flushed but all excrement would come back into the toilet after a while. Drains smelt. Shower powerful but flooded the bathroom. Old and worn decor needs a good revamp. Breakfast although great selection, was like feeding time at the zoo, it’s so small the buffet room that you’re on top of everyone. Didn’t bother going again as struggled to find somewhere to sit as it’s too small.
Stayed 2 nights in Oct 2024

6/10 Okay

Anja

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel is located directly on the harbour and has very good connections by tram and direct bus stop. We booked this hotel because it belongs to the Best Western group, which is actually known for its very good quality. Unfortunately, that was not the case. The hotel is very poor for the price. The rooms are very small, totally outdated and run down. In the bathroom, the toilet seat always fell off when using the toilet. The breakfast room is very small and looked very rotten and dirty, especially the benches were very dirty. The radiators were rusted and hung crookedly on the wall. The breakfast was ok, but not outstanding either.
Stayed 3 nights in Aug 2024

8/10 Good

Timo

Stayed 3 nights in May 2025

8/10 Good

sergio

Liked: Cleanliness, staff & service, amenities
Personale gentilissimo, stanza piccola ed essenziale. Le tende non isolano la luce, quindi in determinati periodi dell' anno non è completamente buia. Colazione super, tra salato (uova strapazzate, salume e formaggi) frutta (melone e anguria) e dolci (biscotti, cornetti e marmellata). I dolci e bevande sono disponibili anche il pomeriggio dalle 5.
Stayed 2 nights in Apr 2025

8/10 Good

Anne

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2025

8/10 Good

Ewa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fin frukost.

Rummen ok. Frukosten och dess lokaliteter var jättebra.
Stayed 1 night in Apr 2025

8/10 Good

Mette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

8/10 Good

axel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

6/10 Okay

Nina Walle

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2025

8/10 Good

Marcela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2025

8/10 Good

Lena

Stayed 1 night in Mar 2025

8/10 Good

Benny

Stayed 1 night in Mar 2025

8/10 Good

Verified traveler

Liked: Staff & service, room comfort
Stayed 1 night in Mar 2025