Ratings based on 593 Verified Reviews

3.9 out of 5
100% of guests recommend
3.9 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Nice hotel

Posted 10 Aug 2024 on Hotels
Nice staff, good breakfast, great location.
Comment from Hotel Management
12 Aug 2024 by Hotel Arena, Hotel Management
Thank you for leaving a review after your stay.We are glad you had a nice time staying with us and enjoyed the location and breakfast.Warm welcome back!Best regards, Hotel Arena
5 out of 5
by A verified traveler

Posted 9 Aug 2024
Good clean hotel with a large room and a comfortable large bed. Great staff. The area around isn't the best but it is safe with many restaurants and is vert close to the central railway station.
Comment from Hotel Management
12 Aug 2024 by Hotel Arena, Hotel Management
Thank you for leaving a review after your stay.We are happy you had a nice time staying with us and enjoyed your room.Warm welcome back!Best regards, Hotel Arena
5 out of 5
by A verified traveler

Posted 15 Jul 2024
All of the above.
Comment from Hotel Management
4 Aug 2024 by Hotel Arena, Hotel Management
Thank you for your review.We are glad to see you had a nice time staying with us.Hope to see you again soon!Best regards, Hotel Arena
4 out of 5
by A verified traveler from Doha

Posted 2 Jul 2024
I like the staff there, Great location and the breakfast 😊
Comment from Hotel Management
26 Jul 2024 by Team Arena, Hotel Management
Thank you for your review.We are happy you had a nice time staying with us and got greeted warmly by our staff.Warm welcome back!
4 out of 5
by A verified traveler

Posted 28 Jun 2024 on Hotels
Comment from Hotel Management
3 Aug 2024 by Hotel Arena, Hotel Management
Stort tack för er fina recension.Vi är glada att se ni haft en fin vistelse hos oss på Hotel Arena.Varmt välkommen tillbaka!
5 out of 5
by A verified traveler

Posted 27 Jun 2024
Good bed, nice people, good breakfast, all good!
Comment from Hotel Management
26 Jul 2024 by Team Arena, Hotel Management
Thank you Justin for your review.We are happy you had a nice time staying with us.Warm welcome back!
5 out of 5
by A verified traveler

Posted 16 Jun 2024
Very nice stay at the Sure hotel. 10 mins walk from the train station so it was a great location to be in. Staff were really helpful for early breakfasts to go/ storing luggage before check in. Would recommend.
Comment from Hotel Management
1 Aug 2024 by Team Arena, Hotel Management
Thank you for leaving a review after your stay.We are glad you had a nice time staying with us and enjoyed the location. Nice to hear you got greeted warmly by our staff.Hope to see you again soon!
3 out of 5
by A verified traveler

Posted 14 Jun 2024
On the night we stayed, the entire hotel did not have hot water ! There was no communication to the guest. Not enough towels to use. They provided two large towels and one medium towel. You would to ask for extra towels.
Comment from Hotel Management
1 Aug 2024 by Team Arena, Hotel Management
Thank you for leaving feedback after your stay.We are sorry to hear your stay did not meet the expectations. We are greatful for your feedback and will take it with us in the work forward.Best regards.
4 out of 5
by A verified traveler

Posted 13 Jun 2024
Comment from Hotel Management
3 Aug 2024 by Team Arena, Hotel Management
Stort tack för er fina recension.Hjärtligt välkommen tillbaka!
5 out of 5
by A verified traveler

Great value

Posted 12 Jun 2024 on Hotels
We had a very late check in due to a late flight, which is why we chose this hotel. We left too early for breakfast but the inclusive breakfast buffet did look amazing (as I popped my head in for a peek). The room was lovely and I really did feel you got great value for your money here. I would come back and stay here.
Comment from Hotel Management
26 Jul 2024 by Hotel Arena, Hotel Management
Dear Julie, Thank you for leaving a review after your stay.We are happy you had a nice time staying with us and enjoyed your room.Warm welcome back!