Ratings based on 386 Verified Reviews

3.9 out of 5
76% of guests recommend
3.9 Room cleanliness
4.0 Service & staff
3.6 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 27 Sep 2024
Ok hotel
2 out of 5
by A verified traveler

Japanese Business Hotel

Posted 18 Jul 2024 on Hotels
Japanese customer service is bar none, the highest amongst other country. The staff speak English and are very welcoming. The breakfast buffet had a good selection of both western style and Japanese style cuisine. The room however is that of a typical business hotel in Japan. The mattress was as hard as a rock and the room had bugs inside of it. Wallpaper was peeling and the room had an unpleasant smell to it. If you absolutely need a place to stay for the night, this will do but if you have the chance to choose a better hotel, do so.
4 out of 5
by A verified traveler

Posted 31 May 2024
Enjoyed our stay great view of my Fuji
1 out of 5
by A verified traveler

Posted 21 Apr 2024
They didn't have any non-smoking rooms so had to accept smoking room. The hotel is old and smell in the room was terrible and within 20 min of entering the room I had itchy eyes and throat. I tried to air it out with the A/C but the wall unit must have been as old as the hotel and it was saturated with tar. It made the room even stinkier and my eyes itchier. The mattress might has well have been made out of rock. 17 hours after checking out I still have issues with my eyes. For 12,000 Yen a night for a tiny room I'd say try to find something newer and cleaner in the area. Avoid!
2 out of 5
by A verified traveler

Mediocre

Posted 12 Feb 2024 on Hotels
Receptionist unfriendly Other staff better but unequpped for foreign tourists Room tiny- no room for pushups Good breakfast
5 out of 5
by A verified traveler

Posted 23 Apr 2023
Wonderful hotel, excellent service, breakfast, amnesties hot tub and bra view of Mt. Fuji
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 18 Apr 2023 on Hotels
3 out of 5
by A verified traveler

Posted 27 Dec 2020
From the prespective of a biker that need a quit place to sleep. - Location is good and convenient. - Room condition was sort of usual like a eco hotel apart from AC. Couldn’t work out on how to operate it. - Staff was good. - Breakfast was good.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 23 Mar 2019 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 6 Nov 2018
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