Ratings based on 337 Verified Reviews
4.0 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 8 Dec 2024
Great location, close to the JR Gotemba station, have a great view of Mt Fuji and above average breakfast
Comment from Hotel Management
8 Dec 2024 by STUFF, Hotel Management
Thank you for staying at our hotel.It was nice to be able to see the magnificent Mt. Fuji with good weather.In addition, you will be satisfied with the breakfast, which will be an encouragement for all the staff in the future.Thank you.We look forward to seeing you again.
by A verified traveler
Posted 3 Nov 2024
Very clean. Facilities updated. Nice location. A complete view of Fujisan on a clear day.
by A verified traveler from Chennai
Posted 9 Oct 2024
Breakfast was good, room well organized, did not know that public bath was available
by A verified traveler
Disappointed.
Posted 9 Feb 2024 on HotelsCould do so much better. Beds were terribly hard and only one small pillow.
Room looked refurbished but dull dreary colours . Small bath and rather high to get into to have a shower.
Breakfast for Westerners very poor . No cereal no toast or fruit or yogurts . They had run out of Croissants .
Excellent location to catch bus to Mount Fuji and Train Station.
by A verified traveler
Close to the train station
Posted 22 Nov 2023 on HotelsEasy access from the station. Friendly staff at front desk. Nothing much is around the hotel. Bed was too hard for me.
by A verified traveler
Posted 4 Nov 2023
Staff very friendly, good breakfast, and excellent view of Mt. Fuji.
by A verified traveler
Posted 4 Oct 2023 on Hotels
by A verified traveler
Posted 27 Sep 2023
Minimal Cleaning/Maid Services, Hard beds.
by A verified traveler from Issaquah
Posted 26 Aug 2023
Route Inn is an excellent brand. This was the second one we stayed in. Extremely clean and comfortable. Friendly and helpful staff. They stored our luggage while we climbed Mt. Fuji. I loved the hot springs bath on site. Laundry machines worked great. Breakfast had plenty of offerings. Easy walking distance to Gotemba Station and free bus to the Outlet Malls. Would definitely recommend and would gladly stay here again.
by A verified traveler
Posted 28 Jul 2023
We were so glad to have booked our stay at the Hotel Route-Inn Gotenba Ekiminami. We came in by train and it was an easy walk down to the hotel from the station, a few blocks. This was a great base to climb Mt Fuji - I took a taxi from the hotel to the Subashiri trailhead (or the Gotemba trailhead would work), then took the trailhead bus right back to Gotemba Railraod station for an easy walk home. There are several good restaurants in the area (we recommend Horaana Pizza!) but if you are tired there is a 7-11 in between the station and the hotel that has EVERYTHING you need including drinks, beer, wine, and many wonderful meals that are easy to heat in the hotel microwave. The restaurant offers a full traditional Japanese breakfast. The beds were firm and the room was a bit small, but this is common for Japan. It was truly one of the cleanest rooms and bathroom that I have every stayed in. We had some complicated questions and the Route-Inn staff was incredibly courteous and helpful to us. The outlet mall has a free bus and it was a fun way to rest after climbing the mountain.
