Ratings based on 33 Verified Reviews

4.2 out of 5
82% of guests recommend
4.2 Room cleanliness
3.9 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 31 Aug 2023
5 out of 5
by A verified traveler

Posted 22 Nov 2021 on Hotels
Comment from Hotel Management
23 Nov 2021 by Hurry , Hotel Management
この度はコロナ禍の中で我ホテルをご利用頂き有難うございました。三密を避けるために自炊設備の充実したコンドミニアム式ホテルが見直されていますのでありがたいと感謝しています。窓からの雄大な富士山は体験されましたでしょうか?またのご利用をお待ちしています。 満足していただきありがとうございました。
4 out of 5
by A verified traveler

Gotemba Tannpopo

Posted 11 Jul 2019 on Hotels
We really liked staying at Tannpopo. Our room was unused for a long time before we checked in and needed to be aired out. Otherwise it was a great stay in a really central place.
Comment from Hotel Management
11 Jul 2019 by Hurry, Hotel Management
Dear Ilse-san. Thank you for using Tanpopo and for the evaluation of pleasure. How was it that experienced the characteristics of a self-catering condo hotel? , Everyone has an atmosphere and impression that they are in their own home. In summer, the rising air is hiding in the clouds, but did you see Mt. Fuji from the morning and evening windows? It is a 5-minute walk from the station and has very convenient access to tourist attractions. All employees are waiting for the next use. Thank you.
5 out of 5
by A verified traveler

Posted 17 May 2019
Comment from Hotel Management
17 May 2019 by Hurry, Hotel Management
Thank you for your reply. As for us, thank you for your having our hotel satisfy We are glad in what you are pleased with and glad when you can make comment who is good for Expedia. If the weather is clear, we regret it when you were able to see magnificent Mt. Fuji I was able to have a memorable day on the coattails of you We want to see you again in future. HAVE A NICE WEEKEND! Hurry Yamamoto
4 out of 5
by A verified traveler

Memorable

Posted 27 Oct 2018 on Hotels
We were amazed to see the Japanese condominium; The material to space ratio in the house is remarkable. It’s a stones throw from Gotemba station. The best was the majestic view of Mt. Fuji-san in the morning !!!
Comment from Hotel Management
1 Dec 2018 by Hurry Yamamoto, Hotel Management
Thank you for using. Gotenba tannpopo hotel is very convenient for sightseeing in Hakone and Kawaguchiko because it is only a 5 minute walk from JR Gotemba Station. It is very convenient for parties with family and friends because we have all the equipment that you can cook for yourself. It is a feature that you can use it freely from check-in to check-out in an environment like your own home without being interfered by other people during your stay. I am waiting for the use of another. Thank you. HURRY
4 out of 5
by A verified traveler

Japanese apartment with view on Mount Fuji

Posted 3 Aug 2018 on Hotels
The apartment is typical Japanese and was comfortable. It has a large dinning room, one bedroom, and a nice terrace. The wifi worked fine during my stay. I was not able to see Mount Fuji well during my stay because of the clouds, but I can confirm that it can be seen from the dinning room's large window. The apartment is located in a small and lovely neighborhood. There is some nice local restaurants near by, and it's walking distance from the train station. A bit expensive, but I recommend this place. The management is very friendly and very helpful.
Comment from Hotel Management
26 Sep 2018 by Hurry Yamamoto, Hotel Management
Thank you very much for using it. Unfortunately you were unable to see the majestic Mt. Fuji from the window due to the weather. It is very convenient because it is a 5 minute walk from the station and it is a bus terminal which goes to the JR train, Hakone direction and Kawaguchiko area. Also it is possible to go from Tomei high speed within 10 minutes and it is convenient because it is good access. We are also pleased to enjoy the comfort of self-catering condos. We are waiting for the use of next time.
1 out of 5
by A verified traveler

Rude manager

Posted 23 Feb 2018 on Hotels
check in is not clear, I told them a month in advance that I will arrive late and they said will leave the key in the mailbox but never told me which mailbox, apparently there are another mailbox upstairs.so I waste time trying to look for it. the manager hurry yamamoto is very rude.I told him I bring my 2 young daughter age3&5 he said need to pay additional charges 30000yen for the kids,I agreed as long they set up additional futon.apparently his wife is waiting or me in the condo to set it up.he called me angrily why I made her waiting.I apologized and said I didn't know.it's a misunderstanding because of the language barrier.he rudely said this is japan!must speak japanese!then he insulted me by calling me a liar, that I cannot be trusted, and I cannot stay there if I don't pay the additional fee now.did he forget that I already paid full through the website and now wants to kick me out of there?told him I will leave the cash inside the mailbox and he can collect it anytime.but his wife come in the morning unannounced to collect the money with no respect to our privacy at all. The heater in the bedroom broken,so the 4 of us sleep in the living room&kitchen because it was freezing cold.already told them about this and they only change it on the last day of my 4 night stay.the bathroom is super cold.showering is a torture.the manager offensive attitude&rudeness made my stay there unbearable,I can't wait to get out of that place.it was a horrible experience
Comment from Hotel Management
29 Jun 2018 by the operation of the air conditioner and the fan , Hotel Management
Dear Grace adiwarna First of all, I apologize for the delay in finding this comment. I would like to explain that there was a misunderstanding and violation of the rules against customer's unilateral opinion. Condominium TANNPOPO As you know, check-in is from 15:00 to 20:00. As for this matter, at the same time as booking twice from reservation confirmation e-mail and previous day e-mail arrival time and what kind of transportation do you come? If I know the time, I will pick you up with yellow flags to the station. I was informed, but no response came. Because I passed past 20 o'clock, I thought about contacting Expedia to correspond with no show in the next morning. But suddenly I was woken up by phone after 1 AM. Our hotel made it so that we put the room key in the designated BOX in case there is payment in advance. However, because Expedia booking content is two adults only, naturally bedding only for two people is prepared. At this time I understood that there were three children. I jumped out of bed and rushed to the hotel 15 minutes by car. I obviously charged Expedia's child rate rules to customers and charged an additional fee. At the same time I had to prepare for additional futon at 1 am. It was the first arrogant customer like this. Since this is the fact, customers who read this comment please understand. Next is the case of the heating machine, but in response to guests in Indonesia in the southern country, two rooms are installed in the room: air conditioner and FF fan heater. I explained the handling of each machine to the customer, confirmed that it works by entering and the person in charge returned to the head office. Each room of the hotel has two units of air conditioner and FF fan heater for normal use. The person in charge explained the operation of the equipment, she returned to the headoffice. after checking
4 out of 5
Recommended
for Everyone
by A verified traveler from Hong Kong

Posted 3 Jan 2018
Convenient and big room. Closed to train and bus stations. Free shuttle to outlet mall,
Comment from Hotel Management
1 Jul 2018 by Hurry, Hotel Management
ご利用ありがとうございました。 またのご利用をお待ちしています。
5 out of 5
by A verified traveler

Posted 3 Sep 2024
This is my second visit It's so comfortable and nice
Comment from Hotel Management
7 Sep 2024 by Hurry up, Hotel Management
Thank you for using our hotel the other day. We were blessed with fine weather and were able to see Mt. Fuji from the window. How was your climb of Mt. Fuji?It's conveniently located just a 5-minute walk from the station, so please tell your friends about it.We look forward to seeing you again.Hurry
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 17 Apr 2024