Ratings based on 179 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.3 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 Jul 2024 on Hotels
by A verified traveler
Posted 6 Jun 2024
Towels doesn't looks fresh and clean
Comment from Hotel Management
21 Jul 2024 by Via R., Hotel Management
Liebe Gäste, vielen Dank für Ihre Bewertung. Wir freuen uns auf Ihren nächsten Besuch, wünschen Ihnen alles Gute und senden freundliche Grüße aus Görlitz.
by A verified traveler
Posted 26 Oct 2023
The property is a little old and showing some signs of wear, although clean and comfortable.
Staff were friendly and efficient, and the food was very good. Evening meals in restaurant were really nice and of high standard.
It is a little out of the old town (10 minute walk) but was very quiet - so good for sleeping!
Comment from Hotel Management
11 Nov 2023 by Via R. , Hotel Management
Liebe Gäste, vielen herzlichen Dank für Ihren Besuch in unserem Haus und Ihre Bewertung. Wir haben uns sehr darüber gefreut und dürfen Sie hoffentlich wieder einmal begrüßen. Herzlichst Ihr Via Regia Team
by A verified traveler
Beautiful Visit!
Posted 25 Jul 2023 on HotelsBeautiful Hotel in a beautiful city with so much history!
Comment from Hotel Management
25 Jul 2023 by Via R. , Hotel Management
Dear guests, Thank you very much for visiting our house. We were very happy about it and we hope to welcome you again.Sincerely, your Via Regia team
by A verified traveler
Posted 11 Aug 2022
by A verified traveler
Posted 11 Dec 2021
Comment from Hotel Management
27 May 2022 by Via R., Hotel Management
Lieber Garry, vielen Dank für Ihre tolle Bewertung. Wir würden uns freuen, wenn Ihre Wege Sie bei Ihrem nächsten Görlitz-Besuch wieder zu uns führen würden. Wir wünschen Ihnen alles Gute und senden freundliche Grüße aus Görlitz, Ihr Team vom Best Western Hotel Via Regia.
by A verified traveler
Okay hotel on quiet street
Posted 24 Aug 2021 on HotelsThe hotel is located in a quiet part of town on the other side of the main train station from the historic downtown. The room did not have air conditioning and was a bit stuffy but did have a portable room fan that we ran all night with the window open. We had requested a double bed but got two twin beds pushed together instead. Since we were only there for one night, we didn’t complain or ask for a different room. Breakfast was available at the hotel but we opted to walk downtown for some local fare. All in all the hotel seemed a little tired…
Comment from Hotel Management
22 Sep 2021 by Via R., Hotel Management
Dear Mark, thank you very much for your detailed review. Currently, only our Superior double rooms on the 4th floor have air conditioning. We would be pleased if your paths would lead you to us again on your next visit to Görlitz. We wish you all the best and send kind regards from Görlitz, your team from the Best Western Hotel Via Regia.
by A verified traveler
Great stay with dog + nice breakfast
Posted 31 Jul 2021 on HotelsGreat place to stay on out drive through Germany. Very accommodating, especially when travelling with a dog, and excellent breakfast buffet!
Comment from Hotel Management
22 Sep 2021 by Via R., Hotel Management
Dear Malin, thank you so much for taking the time after your stay and giving us such a positive review. Your great feedback was a great pleasure for our entire team. The satisfaction of our guests is our daily incentive. We hope to welcome you again soon and send our best regards from Görlitz, your team from the Best Western Hotel Via Regia.
by A verified traveler
Wonderful hotel
Posted 12 Jul 2020 on HotelsVery nice, clean and quiet hotel!
Comment from Hotel Management
18 Jul 2020 by Via R. , Hotel Management
Dear Berit, thank you for your great review. We would be happy if your paths would lead you to us again the next time you visited Görlitz. We wish you all the best and send kind regards from Görlitz, your team from the Best Western Hotel Via Regia.
by A verified traveler
Posted 28 Feb 2020 on Hotels
Comment from Hotel Management
8 Mar 2020 by Via R., Hotel Management
Lieber Gast, vielen Dank für Ihre so tolle Bewertung. Wir würden uns freuen, wenn Ihre Wege Sie bei Ihrem nächsten Görlitz-Besuch wieder zu uns führen würden. Wir hoffen Sie schon bald wieder bei uns begrüßen zu dürfen und senden freundliche Grüße aus Görlitz, Ihr Team vom Best Western Hotel Via Regia.
