Ratings based on 3 Verified Reviews
4.3 Room cleanliness
4.7 Service & staff
3.3 Hotel condition
Expedia Verified Reviews
by A verified traveler from Bangkok
Posted 18 Oct 2019
The owner was nice and friendly, the facilities adequate and the price fair. The two big disadvantages are that there are very few electrical outlets in the dorm and most of the lockers are missing their keys.
by A verified traveler
Posted 2 Aug 2019
This place is nothing to write home. The bed is great. A/C an TV are a good point. But avoid the rooms facing the main road because it's noisy until 11pm. No hot water and no functioning shower. A bottle of water is provided. Service is good when there's someone at the counter. You enter the hotel through a bank. The hotel is situated appr. 150m east of the bus/minibus/microbus station. Look at the hotel sign at the second floor. The earliest microbus to Kathmandu leaves at 5:15 and takes 6-7 hours (370Rs).
by A verified traveler
Posted 18 May 2019
I booked this place based on the reviews I could find and was not disappointed. The highlight though was the young man running the place. He could not have been more helpful.
Comment from Hotel Management
23 May 2019 by Prajun Maskey, Hotel Management
Dear Sharon Heatherbell,
I would like to take this opportunity to thank you personally for having selected our hotel for your business and personal accommodations.
All of us at Chhen B&B Hotel were are dedicated to providing you with the finest service possible. In that spirit, I thank you for evaluating our hospitality--and telling us what we did right how we can improve. I will share your comments on the attached survey with Chhen's General Manager, who will follow-up on your suggestions.
I appreciate your time to assist us. I assure you that your comments will receive our attention. We genuinely want to provide you with the quality service you deserve and have come to expect from chhen.
Again, thank you for your time.
