Ratings based on 979 Verified Reviews
3.6 Room cleanliness
3.8 Service & staff
3.8 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Sep 2024
When I signed in to their WiFi some of the recent reviews came up. I couldn’t believe some of the comments. I may have gotten the only decent room but I doubt it. It was just your basic hotel room but it was clean with newer furniture and blankets. Not bad at all. Idk what the other people are used to but this was far from the roach hotel they claim. Staff was ok too 😂😂
Comment from Hotel Management
24 Sep 2024 by Manager, Hotel Management
Hello Nicholas,We appreciate your feedback about your recent stay with us and are glad to hear you found your room clean with newer furniture and blankets. Our team works hard to ensure all our guests have a comfortable stay. Should you have any concerns in the future, please don't hesitate to reach out to our management team for assistance.
by A verified traveler
Posted 17 Sep 2024
Always friendly and clean
Comment from Hotel Management
18 Sep 2024 by Manager, Hotel Management
Hello Trish,We appreciate your kind feedback and are delighted to hear you found our hotel staff friendly and the premises clean. Your satisfaction is our top priority, and we look forward to welcoming you again in the future.
by A verified traveler
Posted 17 Sep 2024
Friendly staff. Depending on where the room is located...their is cosmetics that need changes such as making sure the curtains are all closing.
On My first stay the curtains did not closed all together but the staff was great and very respectful.
Comment from Hotel Management
20 Sep 2024 by Manager, Hotel Management
Hello Anna,We appreciate your feedback on our friendly staff and will address the cosmetic issues you mentioned. Ensuring all elements in the room are functional is a priority for us to improve guest experience. Feel free to reach out to our management team for any further assistance needed.
by A verified traveler
Posted 13 Sep 2024
Comment from Hotel Management
13 Sep 2024 by Manager, Hotel Management
Hello Greg,We appreciate you choosing to stay at our hotel and we are delighted to hear that you had an enjoyable experience. Should you have any further feedback to share, please do not hesitate to reach out to us. We look forward to welcoming you back soon!
by A verified traveler
Posted 12 Sep 2024
They will try to get you for every penny they can. It was really odd that they called and asked when we were going to be at work so they could go in and change the sheets and stuff but they never went in while we were there. It was very odd.
Comment from Hotel Management
13 Sep 2024 by Manager, Hotel Management
Hello Meagan,We appreciate your feedback and take all guest comments seriously. Our housekeeping procedures are designed to respect guests' privacy and provide efficient service. Your concerns will be shared with the team for further review and improvement.
by A verified traveler
Posted 11 Sep 2024
Comment from Hotel Management
13 Sep 2024 by Manager, Hotel Management
Hello Dervis, We appreciate your recent stay at our hotel. If you have any specific feedback, we encourage you to kindly reach out to us directly. We value your experience and look forward to welcoming you back in the future.
by A verified traveler
Posted 7 Sep 2024
Excellent spot
Comment from Hotel Management
10 Sep 2024 by Manager, Hotel Management
Hello Wendy,We are very pleased to hear that you found our hotel to be an excellent spot. We appreciate your positive feedback and hope to welcome you back in the future for another fantastic stay.
by A verified traveler
Posted 3 Sep 2024
Comment from Hotel Management
4 Sep 2024 by Manager, Hotel Management
Hello Qiana,We're delighted you enjoyed your stay with us! We hope to welcome you back soon for another wonderful experience at our hotel.
by A verified traveler
Posted 3 Sep 2024
This place was amazing and clean staff was friendly
Comment from Hotel Management
5 Sep 2024 by Manager, Hotel Management
Hello Tracy,We're thrilled to hear that you enjoyed your stay with us and found our staff friendly. It was our pleasure to ensure a clean and welcoming environment for you. If you have any future concerns or feedback, please feel free to reach out to our management team for further assistance.
by A verified traveler
Posted 31 Aug 2024
When we got to the hotel, I told person at the desk that I had a reservation and had completed the online check in. He then began asking what kind of room we needed, how many guest and then told me how much it was and asked for my credit card. I told him I had already paid. He checked again and said okay. On my confirmation email it said our room was 302 however he told us 120. When we got to room there was a bad odor. We had trouble sleeping because even after we turned on air conditioner and turned it down low the room was hot. The bathtub faucet dripped the entire we were there. The room was nothing like any of the pictures online.
Comment from Hotel Management
3 Sep 2024 by Manager, Hotel Management
Hello Linda, I'm sorry to hear about your experience at our hotel. Our team strives to provide excellent service, and I will address your concerns with the front desk staff to ensure a smoother check-in process in the future. We appreciate your feedback regarding the room conditions and will work to address them promptly. Your comfort is important to us, and we hope you will consider staying with us again for an improved experience.
