Ratings based on 24 Verified Reviews

4.7 out of 5
4.9 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

A perfect stay!

Posted 19 Aug 2024 on Hotels
The place was modern and clean. The staff was very extremely friendly. The BEST breakfast buffet I’ve had in Switzerland
Comment from Hotel Management
20 Aug 2024 by Appenzeller Huus, Hotel Management
Dear RudyThank you very much for your great feedback.We are delighted that you enjoyed our hotel and the fresh, local products for breakfast.We are very glad, that you have enjoyed your stay with us and we hope to welcome you again at our hotel.Warm regardsAppenzeller Huus
4 out of 5
by A verified traveler

Posted 2 Aug 2024
The young lady working reception was very kind, friendly and informative. She shared helpful information regarding the area and made recommendations. She provided great customer service. Room was very hot but this is a very old building. Breakfast was vwry good.
Comment from Hotel Management
15 Aug 2024 by Appenzeller Huus, Hotel Management
Dear GraceWe are delighted to read that you had a wonderful experience. We are always looking for and finding employees who are also passionate restaurateurs and that makes us very proud.Many thanks for the extremely positive comments.We would be very pleased to see you again. Until then, we wish you all the best.Warm regardsAppenzeller Huus
5 out of 5
by A verified traveler

Posted 27 Jul 2024 on Orbitz
This property was a great option if you are trying to enjoy the Appenzell area. The room was well appointed and we had two separate sleeping areas. The breakfast buffet was excellent. I have never had more options in a breakfast that is included. The hotel is a 1-2 minute walk to the train so it was extremely convenient. The staff took care of all of our needs while we were there. Highly recommend this hotel.
Comment from Hotel Management
15 Aug 2024 by Appenzeller Huus, Hotel Management
Dear KimberlyThank you for taking the time to tell us about your experience at our hotel. We appreciate your comments and are delighted that you enjoyed the variety and quality of our breakfast.We would also like to thank you for your generous compliments to our employees. Every single one of them does their best every day to write small but very valuable stories. We look forward to seeing you again soon in Appenzell and hope once again to be part of a great time for you. Until then, we wish you all the best.Warm regardsAppenzeller Huus
5 out of 5
by A verified traveler

Looking Forward to Returning!

Posted 3 Mar 2024 on Hotels
This trip was to celebrate my wife’s 50th birthday with hiking, fine dining, and relaxing getaway. All of our expectations were met or exceeded. When they found out about the birthday, we found a card and bouquet of flowers on our table at dinner the first night. The flowers then made it to our table at breakfast the next morning and dinner that night (we brought them home with us). Every member of the staff was exceedingly friendly and helpful. It was one of our best weekends away after nearly 10 years of living and traveling around Europe.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 25 Feb 2024
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 2 Nov 2023 on Hotels
5 out of 5
by A verified traveler

Alpstein Wanderungen

Posted 17 Aug 2024 on Hotels
Der Bären in Gonten ist ein super Hotel für diverse Aktivitäten in und um Appenzell. Wir haben das verlängerte Wochenende mit Wandern im Alpstein verbracht. Man könnte aber auch Golfen oder im Winter diverse Aktivitäten im Schnee machen.
Comment from Hotel Management
20 Aug 2024 by Appenzeller Huus, Hotel Management
Guete Tag AngelikaVielen Dank für Ihre Bewertung und Ihren Aufenthalt im Huus Bären.Wir freuen uns zu lesen, dass Ihnen unser Anwesen und seine Lage gefallen haben. Über ein Wiedersehen würden wir uns freuen. Bis dahin wünschen wir Ihnen alles Gute.Herzliche GrüsseAppenzeller Huus
5 out of 5
by A verified traveler

Posted 8 Jul 2024 on Hotels
Comment from Hotel Management
15 Aug 2024 by Appenzeller Huus, Hotel Management
Guete Tag PhilipVielen Dank für Ihre tolle Bewertung.Es freut uns sehr, dass Ihr Aufenthalt bei uns zu Ihrer vollsten Zufriedenheit verlaufen ist.Über ein Wiedersehen würden wir uns sehr freuen. Bis dahin wünschen wir Ihnen eine tolle Zeit und alles Gute.Herzliche GrüsseAppenzeller Huus
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 3 Mar 2024 on Hotels
5 out of 5
by A verified traveler

Auszeit zu zweit

Posted 1 Mar 2024 on Hotels
wunderschönes Hotel mit tollem Ambiente und Liebe zum Detail. Sehr schönes Zimmer. Freundliches und hilfsbereites Personal. Gutes Preis/Leistungsverhältnis. Sehr zu empfehlen.
Comment from Hotel Management
2 Mar 2024 by Appenzeller Huus, Hotel Management
Lieber Herr JonasVielen Dank für Ihr freundliches Feedback.Wir geben es gerne unseren Mitarbeitern weiter.Es würde uns freuen, Sie bald einmal wieder bei uns zu begrüssen.Freundliche GrüsseIhr Team vom Appenzeller Huus