Ratings based on 593 Verified Reviews
4.4 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler from Newton
Posted 17 Nov 2024
Conveniently located near restaurants. Room was clean. We had a small leak under the bathroom sink that was fixed while we were out. Amber at the desk was super nice and handled the issue quickly with maintenance. Breakfast was decent and included. Overall a nice stay.
Comment from Hotel Management
18 Nov 2024 by Shanell, Hotel Management
Hello Darren...Thank you for taking the time to write your review and recognizing our Amber!We hope to see you again soon!!
by A verified traveler
Posted 23 Oct 2024
Comment from Hotel Management
23 Oct 2024 by Shanell, Hotel Management
Hello Vanessa...Thank you, thank you for your review. Please come back anytime!
by A verified traveler
Posted 13 Oct 2024
Loved the team
Comment from Hotel Management
14 Oct 2024 by Holiday Inn Management , Hotel Management
Thank you so much for your positive feedback. We appreciate you.
by A verified traveler
Posted 29 Sep 2024
The ladies at the front desk were exceptional! They were very welcoming and kind. The free hot breakfast is a plus and the lady in the kitchen was very kind and accommodating. I had a great experience and will stay here again if I'm ever in the area.
Comment from Hotel Management
10 Oct 2024 by Holiday Inn Management , Hotel Management
Thank you so much for choosing our hotel. We are thrilled that you had an amazing experience. We look forward to seeing you again in the future.
by A verified traveler
Posted 29 Sep 2024
The lobby, weight room, and breakfast area need to be remodeled.
Comment from Hotel Management
10 Oct 2024 by Holiday Inn Management , Hotel Management
We appreciate your feedback, we are working very hard to get the upgraded. Thank you for choosing our hotel.
by A verified traveler
Posted 28 Sep 2024
Comment from Hotel Management
10 Oct 2024 by Holiday Inn Management , Hotel Management
Thank you for your feedback and thank you for choosing our hotel.
by A verified traveler
Posted 20 Sep 2024
Late night/early morning staff was helpful and friendly
Comment from Hotel Management
10 Oct 2024 by Holiday Inn Management , Hotel Management
We appreciate your feedback. If there is anything we could have done to make your stay better and more inviting please feel free to contact a member of management about your stay. Thank you for choosing our hotel.
by A verified traveler
Posted 14 Sep 2024
Staff was amazing and hotel was spotless
Comment from Hotel Management
10 Oct 2024 by Holiday Inn Management , Hotel Management
Thank you so much for your positive feedback and thank you for staying with us.
by A verified traveler
Posted 8 Sep 2024
Close to wedding venue and easy to drive to
At night, some nearby guests were noisy in lobby and pool area after 10 p.m. They could be heard in hotel room.
Comment from Hotel Management
10 Oct 2024 by Holiday Inn Management , Hotel Management
Thank you so much for your feedback. We apologize that the noise level was not taken care of for you. Our quiet time policy is indeed 10pm and the pool closes at 10pm as well so we are unsure why this wasn't done and we apologize for that portion of your experience.
by A verified traveler
Posted 8 Sep 2024
Comment from Hotel Management
10 Oct 2024 by Holiday Inn Management , Hotel Management
We would like to thank you for your feedback. If we could have done anything different to make your stay even a little bit better, we encourage you to contact management at the hotel directly for additional feedback.
