Ratings based on 489 Verified Reviews
3.3 Room cleanliness
3.7 Service & staff
3.2 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Nov 2024
Comment from Hotel Management
28 Nov 2024 by Hotel Manager , Hotel Management
Dear Camellia,Thank you for taking the time out of your busy schedule to write a review about your stay at our hotel. We would like to know what we can improve to earn a 5-star review on your next stay.Sincerely, Hotel Manager
by A verified traveler
Posted 16 Nov 2024
Comment from Hotel Management
18 Nov 2024 by Hotel Manager, Hotel Management
Dear Mike,We are sorry to hear that your stay at our hotel did not meet your expectations, as reflected in the 1-star rating. We would appreciate it if you could specify the particular aspects of your stay that were unsatisfactory, allowing us to address these issues directly. Your feedback is valuable to us, and we invite you to reach out at your convenience to share your concerns. We consider guest feedback crucial for our improvement. We hope to have the opportunity to welcome you again. Sincerely, Hotel Manager
by A verified traveler
Posted 7 Nov 2024
Comment from Hotel Management
8 Nov 2024 by Hotel Manager , Hotel Management
Dear Indira,Thank you for taking the time to leave a rating on your stay at our hotel. If you can think of anything to bring our guest satisfaction score from 3 to 5, please be sure to let us know. We appreciate your business.Sincerely, Hotel Manager
by A verified traveler
Posted 21 Oct 2024
Was happy I could sleep
Comment from Hotel Management
23 Oct 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for your feedback! We're delighted to hear that you had a restful stay and were able to get a good night's sleep. Your comfort is our top priority, and we look forward to welcoming you back for another relaxing visit!Sincerely, Hotel Manager
by A verified traveler
Posted 15 Oct 2024
Nice
Comment from Hotel Management
16 Oct 2024 by Hotel Manager , Hotel Management
Dear Jamie,Thank you for your short and sweet review! We're glad you had a nice stay with us. We hope to see you again soon!Sincerely, Hotel Manager
by A verified traveler
Posted 14 Oct 2024
Poor rating for Rooms, I’ve had to mop Floors, 1st Rm, water leak Bathroom ceiling/inner wall severe enough to cause sinus infection, tub and toilet backed up nearly entire time in it, Quilt & blanket not laundered, I had to clean ac/heat filters, Rooms Require DEEEP cleaning
2nd Rm floor required mopping several times and still could, tub drain was clogged with hair, couldn’t shower till Maintenance returned, Rm needs DEEPER clean, toilet doesn’t flush good, OWNERS SHOULD INVEST AT LEAST FOR SOME OF THE ROOMS CONSIDERING WHAT IVE PAID TO CLEAN AND GET SINUS INFECTION WITH DOCTOR VISITS AND STAND IN WATER TO SHOWER
Comment from Hotel Management
14 Oct 2024 by Hotel Manager, Hotel Management
Dear Timothy,Thank you for sharing your experience. We're very sorry to hear about the issues you encountered during your stay. Cleanliness and room functionality are priorities for us, and it’s clear that we fell short. Please know that we are actively working on deep cleaning and maintenance improvements. We also take your feedback seriously regarding room conditions and will address these concerns with our team to ensure a better experience for future guests. We appreciate your patience and understanding.Sincerely, Hotel Manager
by A verified traveler
Posted 13 Oct 2024
Comment from Hotel Management
14 Oct 2024 by Hotel Manager , Hotel Management
Dear Aychia,Thank you for the perfect 5 out of 5 rating! We appreciate your support and hope to see you again soon!Sincerely, Hotel Manager
by A verified traveler
Posted 3 Oct 2024
Comment from Hotel Management
3 Oct 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for your review, Anthony. We appreciate your feedback and are glad to hear that you found some aspects of your stay satisfactory. However, we recognize that there are areas where we can improve. We hope to address any concerns you may have had to enhance your experience in the future. We look forward to the opportunity to welcome you back!Sincerely, Hotel Manager
by A verified traveler
Posted 26 Sep 2024
Comment from Hotel Management
26 Sep 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you so much for your fantastic review! We're thrilled to hear that you enjoyed your stay and found everything to your satisfaction. Your kind words motivate our team to continue providing exceptional service. We can’t wait to welcome you back for another amazing experience!Sincerely, Hotel Manager
by A verified traveler
Posted 22 Sep 2024
Comment from Hotel Management
23 Sep 2024 by Hotel Manager , Hotel Management
Dear Yonika,Thank you for your stay and the excellent feedback with a 5-star rating. It's truly encouraging. Such ratings fill us with pride and motivate us to provide even better service. We eagerly anticipate your next visit.Sincerely, Hotel Manager
