Ratings based on 129 Verified Reviews
4.3 Room cleanliness
4.0 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 5 Oct 2024
Very noisy, both from other rooms on property and from outside. Next to the building is alley with street vendors, some of which play very loud music late into the night.
Comment from Hotel Management
7 Oct 2024 by Devan N, Hotel Management
Dear Dejan,Firstly I would like to say thank you for staying with us.The issue of the noises coming from outside is beyond our control due to the vendors having the flea market situated there. Once again thank you for staying with us .
by A verified traveler
Posted 5 Oct 2024
Great location - nice clean room with window. Good for families
Comment from Hotel Management
7 Oct 2024 by Devan N, Hotel Management
Dear Kanwal,Thank you for choosing us for your stay. We hope to have you with us again in the future.
by A verified traveler
Posted 6 Sep 2024
Alot of insects inside the room
Staff not friendly at all
Comment from Hotel Management
18 Sep 2024 by Devan N, Hotel Management
Dear Shima,Firstly we would like to thank you for staying with us. As for your concerns which you mentioned I must admit that we recently did our periodic pest control services and it somehow appeared which we had checked before releasing the room. Its a genuine mistake we hope you will give us anther chance in the future.Devan NHotel Manager
by A verified traveler
Posted 4 Sep 2024
by A verified traveler
Posted 2 Sep 2024
Comment from Hotel Management
2 Sep 2024 by Devan N, Hotel Management
Dear Rob,Thank you for staying with us and I am glad you enjoyed.Please do call us for your next visit .Thanking you.
by A verified traveler
Posted 29 Aug 2024
Area was good
by A verified traveler
Posted 11 Aug 2024
by A verified traveler
Good staying
Posted 10 Aug 2024 on HotelsOld hotel. Location is good close to merdeka square. Room was good and spacoius. However every morning i woke up because due to the noise making by the room service people next door. Noise cancellation room - was simple terrible. I had to use ear plug so i can sleep properly.
Comment from Hotel Management
17 Aug 2024 by Devan N, Hotel Management
Dear Azmal,Thank you for staying with us and I'm sorry for the noise issues . Apparently our associate was on duty on the same floor however we discovered that there were a group of people was moving in and out about whom are also our guest.We will take note of this for future improvement.Thanking you .
by A verified traveler
Posted 31 Jul 2024
by A verified traveler
Posted 31 Jul 2024
Payed alot for my stay.
