Ratings based on 981 Verified Reviews
4.2 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Jan 2025
Well worth the value for money. Walking distance to pavilion. Only slightly noisy but was over new years. Room was not overly small
by A verified traveler
Posted 1 Jan 2025
Accommodation was ok, but the rooms need to be re-painted, walls were very dirty and it makes the place look cheap, we called the duty manager to inspect but she said that’s how it is…she was very ignorant not the right type for this industry…sorry to say but all other staff were very helpful
by A verified traveler
Posted 31 Dec 2024
Overall, a good experience. The property is located in the city center and is at a convenient location. Petronas tower is 5-10 mins away. The standard room is very small (expectations based on the room rate), but I had read it before and was prepared. The room has all basic amenities. The breakfast buffet is good with lot of options, but can get very crowded. Two water bottles are provided and extra ones cost you 1 MYR each. The lady who helped us check in / check out was very nice and even provided me a trolley to the room for check out when requested (I was expecting a service boy to do that). But didn't see any friendly smiles while interacting with other staff. I was planning to take the taxi booking service in the hotel, but min rate is 50 MYR one way and 100 MYR per hour for waiting (if you opt for taking the same cab back), which is too much for nearby places where we can go with MYR 10 in Grab. There are couple of eating places nearby as well.
by A verified traveler
Posted 27 Dec 2024
by A verified traveler
Posted 20 Dec 2024
by A verified traveler
Posted 20 Dec 2024
My father & I had a very pleasant stay. The staff was really helpful and courteous. The location of the hotel is great and close to everything. Regards.
by A verified traveler
Posted 18 Dec 2024
Great hotel for a stopover - the room was smallish but clean and comfortable. Will definitely stay again if I have the chance.
by A verified traveler
Posted 14 Dec 2024
by A verified traveler
Posted 13 Dec 2024
Room cleanliness was good. Unfortunately no iron in the room, Guest have to find it at level 2 and breakfast quality needs improvement.
by A verified traveler
Posted 10 Dec 2024
