Ratings based on 491 Verified Reviews

4.6 out of 5
92% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 10 Nov 2024
I totally fell in love with this hotel, will definitely stay there on my next trip
Comment from Hotel Management
11 Nov 2024 by Lula, Hotel Management
Thank you for taking the time to share your experience! We’re delighted to hear that you had a pleasant stay with us. Your feedback is truly appreciated, and we look forward to welcoming you back for another wonderful visit. Should you need anything in the future, please don't hesitate to reach out.
5 out of 5
by A verified traveler

Posted 9 Nov 2024
Comment from Hotel Management
11 Nov 2024 by Lula, Hotel Management
Thank you for taking the time to share your experience! We’re delighted to hear that you had a pleasant stay with us. Your feedback is truly appreciated, and we look forward to welcoming you back for another wonderful visit. Should you need anything in the future, please don't hesitate to reach out.
5 out of 5
by A verified traveler

Posted 7 Nov 2024
Comment from Hotel Management
8 Nov 2024 by Sylvia, Hotel Management
Dear Zi Yi,On behalf of the entire hotel team, I want to thank you for sharing about your experience at Element Hotel Kuala Lumpur. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team! as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.
5 out of 5
by A verified traveler

Posted 4 Nov 2024
Very clean and morden
Comment from Hotel Management
6 Nov 2024 by Sylvia, Hotel Management
Dear Ken Ying sang,On behalf of the entire hotel team, I want to thank you for sharing about your experience at Element Hotel Kuala Lumpur. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team! as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.
5 out of 5
by A verified traveler

Posted 16 Oct 2024
Big room
Comment from Hotel Management
16 Oct 2024 by Lula, Hotel Management
I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
5 out of 5
by A verified traveler

Posted 7 Oct 2024
view of Petronas tower although only one tower is visible sìnce it was covered by Four seasons
Comment from Hotel Management
7 Oct 2024 by Lula, Hotel Management
Thank you for your feedback
5 out of 5
by A verified traveler from Singapore

Posted 5 Oct 2024
Comfortable modern chic hotel. Very nice! 10mins walk to Suria KLCC.
Comment from Hotel Management
6 Oct 2024 by Lula, Hotel Management
I appreciate you choosing to stay with us. We hope to see you again!
5 out of 5
by A verified traveler

Posted 2 Oct 2024
I thoroughly enjoyed my stay at Element Kuala Lumpur. The staff were friendly and approachable. The property was clean and aesthetically pleasing. The dining options were varied. They had meal options for Chinese, Indian, Malay and western palates. Its location means that its walkable to a lot of places. For example, it’s a 10-15 minute walk to Suria mall, Petronas twin towers and KLCC park.
Comment from Hotel Management
2 Oct 2024 by Sylvia, Hotel Management
Dear Mulki,On behalf of the entire hotel team, I want to thank you for sharing about your experience at Element Hotel Kuala Lumpur. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team! as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.
5 out of 5
by A verified traveler

Posted 30 Sep 2024
The water pressure is little bit weak for shower
Comment from Hotel Management
3 Oct 2024 by Lula, Hotel Management
I recognize your time is valuable and appreciate the feedback you have taken the time to provide. Your support encourages us to continue these efforts to promote sustainability. We hope to welcome you back soon!
5 out of 5
by A verified traveler

Posted 27 Sep 2024
Comment from Hotel Management
3 Oct 2024 by Lula, Hotel Management
Your support encourages us to continue these efforts to promote sustainability. We hope to welcome you back soon!