Ratings based on 61 Verified Reviews
4.7 Room cleanliness
4.9 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 7 Aug 2020
Comment from Hotel Management
11 Aug 2020 by MF, Hotel Management
Thank you for the fabulous rating!
by A verified traveler
Wonderful hosts
Posted 10 Oct 2019 on HotelsWe had a car accident on the way to the B and B and the hosts went totally out of their way to help us.
We are so grateful.
Comment from Hotel Management
16 Oct 2019 by MF, Hotel Management
Thank you for your kind review. I am happy it worked out for you.
Your host
Marie-France
by A verified traveler
Posted 12 Sep 2019 on Hotels
Comment from Hotel Management
13 Sep 2019 by MF, Hotel Management
Thank you
by A verified traveler from Zichron Yaacov
Posted 2 Sep 2019 on Hotels
Very nice place.
Comment from Hotel Management
2 Sep 2019 by Marie-France Lessor / Owner, Hotel Management
Thank you
by A verified traveler
Posted 31 Aug 2019
Comment from Hotel Management
2 Sep 2019 by Marie-France Lessor / Owner, Hotel Management
Thank you/
by A verified traveler from Saskatoon
Welcoming and Accommodating B&B
Posted 17 Aug 2019 on HotelsWe're always skittish about B&Bs because it's up close and personal, and we've been stung before. In this case, we weren't happy with hotel choices, and the reviews were positive.
We had a wonderful stay. The host was actually out of town, but she had a wonderful replacement - Taylor. Taylor welcomed us, and did a great job explaining where everything was and how it all worked. Much appreciated.
In the morning, Taylor cooked us a wonderful breakfast. Because we were the last two to eat (we had 3 choices of times), we had a great visit with Taylor, who was engaging and interesting, but not obtrusive.
Our only slight disappointment is that walking to a restaurant was a little far, given the hills. Not a big deal.
Auberge Kicking Horse B&B is certainly on our keeper's list.
Bonuses: Every room has its own ensuite - which recently is a must with us, and there was a fridge and freezer available to keep our food cold and refreeze our ice packs.
by A verified traveler from Kelowna
Posted 10 Jul 2019
Peaceful setting, close enough to downtown to walk (if you don't mind a hill walk on the way back, we didn't :)) and an amazing host and delicious breakfast. I would for sure stay again.
Comment from Hotel Management
10 Jul 2019 by MF, Hotel Management
Thank you for the wonderful review.
I hope to have the pleasure of welcoming you back to the Auberge in the near future.
Your host
Marie-France
by A verified traveler
Posted 27 Jun 2019
We stopped in Golden on our way to Jasper National Park, and Marie's lovely B&B was the perfect place to be. Marie was very welcoming to her lovely home - we had a relaxing evening and an excellent breakfast the next morning. Many thanks Marie!
Comment from Hotel Management
3 Jul 2019 by M.F. Owner, Hotel Management
Thank you for taking the time this write this lovely review.
by A verified traveler
Posted 15 Jun 2019
Sat June 15. Worst breakfast ever. Eggs in a avacodo. Uneatable. The owners staff was in charge while the owner was out of town. The avacado was hard as a rock and the egg very overcooked. The towels are old and tired. House is not as clean as what we are used to. I opened the microwave to nuke my coffee and it was very dirty.as was the hottub
We had stayed the previous week and the breakfast was delightful when the owner was there. She was very friendly and hospitableThis is a lovely location. Very comfortable accommodation but can not recommend for the above reasons.
Comment from Hotel Management
19 Jun 2019 by Marie-France - Owner, Hotel Management
As our visitors read your review, they will certainly realize the anomaly with the rest of the reviews and realize that this is from a guest ranting without a constructive purpose.
I understand your disappointment with breakfast. Taylor struggled that morning and made an obvious mistake. She did offer to make another plate of eggs for you, as it is all someone can do to recover the situation, and you DECLINED the kind offer. She was genuinely trying to satisfy you.
As far as your other comments, it seems you are looking to justify your negative breakfast experience by digging for whatever bugs you want to complain about.
Regarding the hot tub, you admitted to me you are not a hot tub user. I used the hot tub myself that day and was perfectly clean. You never even used the hot tub. How can you comment? The microwave, as all the kitchen appliances are out of use for the guests and maintained for the use of the owner only. Have you poked your head in the fridge and oven too? The towels comment is sure unjustified as they were the same as the previous stay and you sure loved your the place so much you decided to book again. Most of your rant is unjustified.
by A verified traveler
Posted 15 Jun 2019
Comment from Hotel Management
22 Jun 2019 by MArie-France, Hotel Management
Thank you so much
