Ratings based on 320 Verified Reviews
4.3 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler from West End
Posted 17 Nov 2024
Being an older property it was huge which was great. Had everything we needed and so close to the beach. Would definitely stay again.
by A verified traveler
Posted 9 Oct 2024
by A verified traveler
Posted 5 Oct 2024
I liked the proximity to the beach and the view. My granddaughter enjoyed the pool and spa.
I was disappointed that the decks didn't get any direct sun with the Langham Hotel blocking it.
by A verified traveler
Posted 18 Sep 2024
The apartments are centrally located, the rooms spacious and parking easy to navigate. The host/manager was so lovely, kind and helpful.
by A verified traveler
Posted 10 Aug 2024 on Hotels
Comment from Hotel Management
28 Aug 2024 by Lilian, Hotel Management
Hi Paul, Thank you for taking the time to share your feedback. A perfect score! We are so thrilled you enjoyed your stay. We look forward welcoming you back soon! Kindest Regards, Lilian Property Manager Wharf Boutique Apartments by Collective Holiday Apartments
by A verified traveler
Great value and location
Posted 10 Aug 2024 on HotelsWell located, 200m from the beach and about 400m from the lite rail.
Spacious and comfortable.
Initial miscommunication was followed up directly by the owner who was extremely helpful and friendly.
I would stay again.
Comment from Hotel Management
10 Aug 2024 by Lilian, Hotel Management
Hi Paul, We appreciate and Thank You for taking the time to share your feedback with regards to your recent stay at Wharf Boutique Apartments, Surfers Paradise. It was an absolute pleasure having you and your family here at the property. We sincerely apologize for the miscommunication however I am glad I was able to assist you during your stay. Thank you so much for the lovely comments and our guests feedback is very important to us as we want to ensure that our guests has an enjoyable, memorable and unique experience. We look forward welcoming you and your family back once again. Thank you so much! Kindest Regards, Lilian Property Manager Wharf Boutique Apartments by Collective Holiday Apartments
by A verified traveler
Posted 6 Aug 2024 on Hotels
Comment from Hotel Management
28 Aug 2024 by Lilian , Hotel Management
Hi Jay, Thank you for taking the time to share your feedback. A perfect score! We are so thrilled you enjoyed your stay. We look forward welcoming you back soon! Kindest Regards, Lilian Property Manager Wharf Boutique Apartments by Collective Holiday Apartments
by A verified traveler
Great location
Posted 28 Jul 2024 on HotelsGreat location, right next to the beach and short walking distance to the bus and tram stops. There were eateries close by within walking distance. We didn’t have time to use the bbq area, pool and other amenities but we did see families enjoying these amenities. All rooms had windows including the bathroom, this was great to have lots of natural light. The only thing was the indoor lounge and dining area was very small though, this was made up in part because there was a balcony.
Comment from Hotel Management
10 Aug 2024 by Lilian, Hotel Management
Dear Valued Guest, Thank you so much for taking the time to share your feedback with regards to your recent stay at Wharf Boutique Apartments, Surfers Paradise. Our guests feedback is very important to us. We have the best location being close to the beach, shopping, transportation and restaurants as well. We are delighted that the location of our property was suitable during your visit. Based on your feedback, you may have booked one of our One Bedroom Apartments. May we suggest for you to book our beautiful and spacious Two Bedroom Ocean View Apartments as it has a great space and beautiful views as well. We hope we will have the opportunity to welcome you back in the near future. Thank you so much! Kindest Regards, Lilian Property Manager Wharf Boutique Apartments by Collective Holiday Apartments
by A verified traveler
Posted 21 Jul 2024
When We entered into the property smell of fish was coming. That was terrible experience when you are going to stay for holidays accommodation. Location was amazing. very nice ocean view.
Comment from Hotel Management
28 Aug 2024 by Lilian , Hotel Management
Hi Arvind, Apologies for the delay in response. Thank you for taking the time to share your feedback with regards to your recent stay at Wharf Boutique Apartments. We sincerely apologize for the smell you experienced. The smell has been addressed and it may have been from the previous guests who stayed. We are so delighted that you enjoyed the location of the property and the beautiful ocean views. We hope we will have the opportunity to welcome you back once again in the near future. Kindest Regards, Lilian Property Manager Wharf Boutique Apartments by Collective Holiday Apartments
by A verified traveler
Posted 24 Jun 2024
Excellent, very clean , accommodating, great location, great staff.
