Ratings based on 111 Verified Reviews
4.2 Room cleanliness
4.2 Service & staff
4.4 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 Dec 2022 on Lastminute
Overall very nice property, excellent location, amenities, secured parking etc.
The biggest problem was unavailability of WiFi (paid or free both). I even signed up with a local service provider @Freedom as recommended by the Hotel but it wasn’t working with mobile phones & other devices due to the problems with building router.
The flat TVs in the lounge & bedroom were not smart and wouldn’t connect to Netflix or similar services.
Otherwise recommended for the short or longer stays with the family.
by A verified traveler
Posted 16 Oct 2022 on Hotels
by A verified traveler
Posted 9 Oct 2022 on Wotif
by A verified traveler
Posted 31 Aug 2022 on Wotif
A very spacious apartment, great value for money. Great location, beautiful area and close to everything. Was perfect for my family. Parking was excellent and service was excellent also.
Only issue was couch was a bit dirty, found old popsicle stick and dirt in between cushions and kids were looking forward to using the spa bath but didnt as it was dirty and had grime all around. Balcony was huge and we had a view of the river and partially of the ocean. Very pleasant.
Overall we loved the place and would return in the future
by A verified traveler
Great value
Posted 5 Jul 2022 on HotelsWas a lot more than we expected for the price. Very roomy apartment. Good view, 2 big bathrooms. Will stay there again.
by A verified traveler
Posted 30 Jun 2022
Reception staff very helpful and friendly. The room layout was wonderful and spacious with everything we could want for a reasonable price. Unfortunately we had to kill a few roaches while we were there and the room was generally a little run-down. Air conditioner was not in a usable condition so thankfully we didn’t feel the need to turn it on. Please note that there was a number of works going on while I stayed such as repainting and laying new carpet so things may improve in short order.
by A verified traveler
Units are from the dinosaurs group.
Posted 25 May 2022 on Hotelsby A verified traveler
Posted 13 Apr 2022 on Wotif
The apartment was huge for the price. The staff are extremely friendly and welcoming.
by A verified traveler
Spacious apartment
Posted 14 Apr 2021 on HotelsThe apartment was lovely and spacious, but dated and in need of repairs. The shower head was spraying water everywhere and there are marks on the walls that look like repairs-in-progress. I expected more for a 4-star hotel. The location however was fantastic - in walking distance to the beach and shops of surfers paradise, which includes supermarkets. Good parking.
by A verified traveler from Gympie
Posted 24 Feb 2020 on Wotif
We arrived to find no key in the safe. Upon finally getting the key and going to the room, the air-con did not work. There are 2 sliding doors to the balcony, 1 we could no open, the other hard to slide. Management did not know what was wrong with the air-con, it was not the remote. Management had to get tools to open the other day and then advised to leave the other door closed because it was to hard to open. Ensuite had shower over spa, the sliding screen door was difficult to open and management advised for safety not to use the ensuite shower or spa and use the other bathroom.
