Ratings based on 979 Verified Reviews
3.7 Room cleanliness
3.9 Service & staff
3.3 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 Nov 2024
Comment from Hotel Management
14 Nov 2024 by Helen, Hotel Management
Lovely having you say with us.
by A verified traveler
Posted 11 Nov 2024
Nice stay
Comment from Hotel Management
14 Nov 2024 by Helen, Hotel Management
Hi Donna thank you for staying at Sunshine Beach.
by A verified traveler
Posted 31 Oct 2024
Comment from Hotel Management
2 Nov 2024 by Reservation Team, Hotel Management
Thank you Tony, we are pleased to see you enjoyed your stay with us.
by A verified traveler
Posted 4 Oct 2024
If arriving after hours (hours of which I did not know) you have to call a number. Being from the US I didn’t know how to make the call😮 then I got the key and had mild trouble finding the room and unlocking the sliding glass door and screen. Weird that the room didn’t have a door?
Comment from Hotel Management
6 Oct 2024 by Reservations Team, Hotel Management
Please note that in message boards in booking sites it clearly gives the instructions regarding after hours which are on the websites that we are affiliated with. We try to leave instructions on the envelope where the room is situated. We only have a few rooms with glass sliding doors which are easy to operate. But we are pleased that your overall stay was pleasant
by A verified traveler
Posted 28 Sep 2024
This property was average with a couple of things not working in the room, the bed light globe not working and the heater did not seem to work, other than this it was
clean and it was in a convenient position for where we wanted to go.
Comment from Hotel Management
28 Sep 2024 by Reservations Team, Hotel Management
We are sorry to hear that there was a problem with your room. We do hope you advised the office so that the necessary repairs could be made.
by A verified traveler
Posted 5 Sep 2024
stay here regularly,easy parking in rear with all the light rail construction,great hospitable staff and always neat and tidy with easy access
Comment from Hotel Management
9 Sep 2024 by Vanessa and Team, Hotel Management
Thanks for staying with us. So pleased you keep on returning. See you soon.
by A verified traveler
Posted 26 Aug 2024
Comment from Hotel Management
31 Aug 2024 by Reservations Team, Hotel Management
thank you Erik for letting us know how much you enjoyed your stay with us.
by A verified traveler
Posted 24 Aug 2024 on Wotif
Receptionist was very helpful. Unfortunately there are a lot of roadworks going on with the Gold Coast Highway which makes access etc a bit tricky ATM.
Comment from Hotel Management
25 Aug 2024 by Reservations Team, Hotel Management
Thank you Sharon we appreciate you letting us know how much you enjoyed your stay with us..We do appreciate the difficulties with all the road works we encourage guests to access via our maps on sites. Using Christine Ave to find our back entry.
by A verified traveler
Posted 24 Aug 2024
The venue is not overly modern but very clean and well maintained. It was perfect for a one night stay. Very close to food and shops. Right around the corner from the Miami Tavern which we dined at. There is a grocery store 5 minutes walk, and the kicker is that it's a 7 minute walk to the beach and Tavern. The staff are friendly and helpful. One tip I'll leave here is that to access the second level of rooms it is via stairs only, no lift. This information might be helpful for someone that may have difficulty with using stairs. I would definitely stay again.
Comment from Hotel Management
24 Aug 2024 by Reservations Team, Hotel Management
Thank you, Kelly, we appreciate you taking the time to let us know how you found things around the property. The building being on the older style does not have a lift and the top floor is a few flights of stairs.
by A verified traveler
Posted 21 Aug 2024 on Wotif
Clean and professional staff. Easy check in
Comment from Hotel Management
24 Aug 2024 by Reservations Team, Hotel Management
thanks Michael, We appreciate your time letting you us know about your stay with us.
