Ratings based on 967 Verified Reviews
4.3 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Dec 2024
by A verified traveler
Posted 14 Dec 2024
Comment from Hotel Management
17 Dec 2024 by GEM, Hotel Management
Bonjour Kiah,Thank you for taking the time to share your feedback. I am truly sorry to see that your experience with us did not meet your expectations. Please accept my sincere apologies, as it is always our goal to ensure every guest has a comfortable and enjoyable stay.Your comments are important to us, and while I wish we had the opportunity to address any concerns during your visit, I will be sharing your feedback with the team to ensure we continuously improve our services and offerings.Thank you once again for sharing your thoughts, and I hope we have the chance to welcome you back in the future.Merci,Fraser RossGeneral Manager
by A verified traveler
Posted 11 Dec 2024
Comment from Hotel Management
12 Dec 2024 by H0454, Hotel Management
Bonjour Raquel,Thank you so much for sharing such positive feedback on your stay at Sofitel Gold Coast Broadbeach. We are delighted you had such a memorable stay and we look forward to seeing you again soon.Warm Regards,Vianne BirrellGuest Experience Manager
by A verified traveler
Posted 10 Dec 2024
by A verified traveler
Posted 9 Dec 2024
I will definitely be staying here again in the future, I loved the room and the staff were accommodating and always a pleasure to interact with.
by A verified traveler from Patterson Lakes
Posted 4 Dec 2024
Comment from Hotel Management
12 Dec 2024 by H0454, Hotel Management
Bonjour Scott,Thank you for your positive rating. We are delighted to know you enjoyed your stay with us.Warm regards,Vianne BirrellGuest Experience Manager Sofitel Gold Coast Broadbeach
by A verified traveler
Posted 22 Nov 2024
Great service and prime location.
Comment from Hotel Management
17 Dec 2024 by GEM, Hotel Management
Bonjour Angus,Thank you for your positive score! We’re thrilled to see that you had a great experience with us.We hope to welcome you back soon for another enjoyable stay.Merci and have a wonderful day!Warm Regards,Vianne BirrellGuest Experience Manager
by A verified traveler
Posted 21 Nov 2024
Comment from Hotel Management
17 Dec 2024 by GEM, Hotel Management
Bonjour Kahlia,We appreciate you sharing your positive stay experience and we hope to welcome you back again soon.Warm Regards,Vianne BirrellGuest Experience Manager
by A verified traveler
Posted 20 Nov 2024
Was nice, breakfast was great. Pool & room is much smaller than it looks in the photos
by A verified traveler
Posted 18 Nov 2024
Comfortable room great buffet breakfast super friendly staff the facilities should be more accessible though
