Ratings based on 503 Verified Reviews

4.2 out of 5
86% of guests recommend
4.1 Room cleanliness
4.3 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 17 Nov 2024
We had 2 apartments for ourselves and family, both apartments were very clean and comfortable with everything you would need for a long stay. Nice out look towards the beach. Also had a swimming pool and free underground car park.
Comment from Hotel Management
18 Nov 2024 by Management, Hotel Management
Thank you Karen for your kind feedback. Fantastic you and your group enjoyed your stay with us. We hope you return again!
5 out of 5
by A verified traveler

Posted 6 Nov 2024
Thanks heaps for an awesome stay, was a great place and super chill. Other guests were super friendly too. Loved the lizard too!
Comment from Hotel Management
6 Nov 2024 by Management, Hotel Management
Happy to hear you enjoyed your stay with us and Larry the lizard is pretty special. We hope to welcome you back again.
2 out of 5
by A verified traveler

Posted 11 Oct 2024
Property old, tired and lacked storage of clothing and luggage. Cleanliness and maintenance does not match the price. No lifts from carpark to apartment. We requested an apartment with less flight of stairs but did not get one.
Comment from Hotel Management
14 Oct 2024 by Management, Hotel Management
Hi Samrat, Thank you for your feedback. Requests are just that and are not guaranteed- apologise if this was not clear to you. We don't hide the fact that we are a 3 story walk up with no lifts, we would prefer our guest to have an enjoyable stay with us. We have taken your comments into consideration.
2 out of 5
by A verified traveler

Posted 15 Sep 2024 on Hotels
Comment from Hotel Management
16 Sep 2024 by Management, Hotel Management
Thank you for taking the time to leave your kind review.
5 out of 5
by A verified traveler

Posted 11 Sep 2024
We had a great time with my family in the 3 bedroom spa apartment was very spacious and comfortable for a 5 day getaway very close to the shops and dining areas great location. Beautiful pool and bbq area aswell. Lady at the reception was veey helpful also and accomidating with late check in. Thank you
Comment from Hotel Management
12 Sep 2024 by Management, Hotel Management
Thank you Madeline for your kind words. Great to here you enjoyed our location and facilities. We hope to welcome you back again sometimes!
5 out of 5
by A verified traveler

Posted 8 Sep 2024 on Hotels
Comment from Hotel Management
10 Sep 2024 by Management, Hotel Management
Thank you Alison for your kind feedback. We hope you return and stay with us again
5 out of 5
by A verified traveler

Posted 1 Sep 2024
We really enjoyed our stay. Great swimming pool and close to shopping
Comment from Hotel Management
2 Sep 2024 by Management, Hotel Management
Thank you Chris for your kind feedback. Happy to hear you enjoyed your stay with us!
4 out of 5
by A verified traveler

Posted 21 Aug 2024
Fantastic place great spot for buses and walks along the front
Comment from Hotel Management
22 Aug 2024 by Megan , Hotel Management
Thank you for your kind feedback. Great to hear you enjoyed our location! We think it's great too!
2 out of 5
by A verified traveler

Posted 19 Aug 2024 on Wotif
Comment from Hotel Management
2 Sep 2024 by Management, Hotel Management
Hi Gary, Thank you for your feedback
5 out of 5
by A verified traveler

Posted 17 Aug 2024
very welcoming and friendly staff
Comment from Hotel Management
18 Aug 2024 by Megan , Hotel Management
Thank you Michael for your kind review. Glad to hear you enjoyed your stay. We hope you return again!