Ratings based on 438 Verified Reviews
4.2 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 Oct 2024
Good property close to everything you would need. 15min walk to surfers Paradise.
by A verified traveler from Rotorua
Posted 12 Oct 2024
bit disappointing this time no pool or spa for most of stay
by A verified traveler
Posted 21 Jul 2024 on Hotels
The main complaint was there was two sets of stairs to our unit.
by A verified traveler
Posted 20 Apr 2024
Proper little home from home. Everything you need to hand. Great pool and jacuzzi. Friendly reception staff. Secure parking, allocated space. Highly recommended, would stay here again.
Comment from Hotel Management
28 May 2024 by PIsles, Hotel Management
Thankyou for your lovely review
by A verified traveler
Posted 27 Feb 2024
The apartment had blood on cabinets, hair in the bathroom, and mold in it. The aircon machine had a plastic bag in the hole connected it to the outside, and didn't work. the bed had a big orange stain on the sheets. it stunk like very strong bleach. Overall needs some major work doing. Spend the extra money and stay somewhere nicer its not worth the hassle. We did get our money back thankfully.
by A verified traveler
Posted 24 Jan 2024
Had a great week and would definitely stay here again!
by A verified traveler
Posted 23 Jan 2024
The unit is a bit tired, the couch bed uncomfortable, wish the pool in summer was open till 10pm. my dryer wasnt working they got it repaired very quickly. mostly quiet apart from 1 night had skinny dippers in pool around 1pm. mostly clean
by A verified traveler
Posted 4 Jan 2024 on Hotels
by A verified traveler
Posted 11 Sep 2023
Property had everything we needed. Spacious unit. Comfortable bed.
Only negative was the bathroom had no ventilation and smelt quite badly. We had to keep the door shut.
Comment from Hotel Management
11 Sep 2023 by PIsles, Hotel Management
Thankyou for your feedback. Next time come to Reception and report, as sometimes the drains will need a flush. Thankyou
by A verified traveler
Posted 23 Aug 2023
The property was a little tired looking but was clean and comfortable.
Comment from Hotel Management
11 Sep 2023 by PIsles, Hotel Management
Thankyou for your review
