Ratings based on 2,365 Verified Reviews
3.6 Room cleanliness
3.7 Service & staff
3.8 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Jan 2025
Rooms are dated. Old fittings and furnishings. Toilets kept leaking. Hallways had a bad smell. Too many people in the complex.
by A verified traveler
Posted 20 Dec 2024
Comment from Hotel Management
24 Dec 2024 by Sylvia Ambrose General Manager Mantra Towers of Ch, Hotel Management
Dear Nick, Thank you so much for your rating. We look forward to welcoming you back for another fantastic stay!Sincerely,
by A verified traveler
Posted 15 Dec 2024
Great location and great amenities!
Comment from Hotel Management
18 Dec 2024 by Sylvia Ambrose General Manager Mantra Towers of Ch, Hotel Management
Dear Justin, We’re thrilled to hear you enjoyed the fantastic location and the amenities we have to offer. Your satisfaction is our priority, and we’re glad we could make your stay enjoyable.We look forward to welcoming you back for another wonderful experience!Best regards,
by A verified traveler
Posted 22 Oct 2024 on Lastminute
Had a fantastic stay staff were great I would recommend this hotel
Comment from Hotel Management
6 Nov 2024 by Sylvia Ambrose General Manager, Hotel Management
Dear Kelly,Thank you for your fantastic feedback! We're delighted to hear that you enjoyed your stay and found our staff to be helpful. We truly appreciate your recommendation and look forward to welcoming you back for another wonderful visit.Best regards,
by A verified traveler
Posted 11 Oct 2024
Such a great place for families!!
Comment from Hotel Management
13 Oct 2024 by Sylvia Ambrose General Manager, Hotel Management
Dear Samantha,We very much appreciate your comments regarding your stay at the Mantra Towers of Chevron. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,
by A verified traveler from Lindfield
Posted 5 Oct 2024
Good hotel in the heart of Surfers. Had all the amenities needed, but Wifi was very patchy.
Comment from Hotel Management
9 Oct 2024 by Sylvia Ambrose, General Manager, Hotel Management
Dear Haden,Thank you for your feedback! We're glad you enjoyed the amenities and our central location. We apologize for the patchy Wi-Fi experience and will look into improving the connectivity for future stays. We hope to welcome you back soon.Sincerely,
by A verified traveler
Posted 29 Sep 2024 on Wotif
Nice location, easy access to Surfers Paradise and beach. However the parking access is a nightmare and very confusing.
Comment from Hotel Management
1 Oct 2024 by Sylvia Ambrose, General Manager, Hotel Management
Dear Peter, Thank you for your feedback. We're glad you enjoyed the location and ease of access to Surfers Paradise and the beach. We apologize for any confusion with the parking and will work on improving the directions for easier access. We hope to welcome you back soon.Sincerely,
by A verified traveler
Posted 27 Sep 2024 on Wotif
Perfect spot for views along coastline
Comment from Hotel Management
1 Oct 2024 by Sylvia Ambrose, General Manager, Hotel Management
Dear Richard,Thank you for your wonderful feedback! We’re thrilled to hear that you found our location perfect for enjoying the stunning views along the coastline. It’s one of the highlights of staying at Mantra Towers of Chevron. We strive to create a memorable experience for our guests, and your comments inspire us to continue improving. We look forward to welcoming you back for another fantastic stay in the future!Sincerely,
by A verified traveler
Posted 24 Sep 2024 on Hotels
Comment from Hotel Management
26 Sep 2024 by Brad, Hotel Management
Hi Monina,Thank you for taking the time to leave a positive review following your recent stay at Mantra Towers of Chevron. We are delighted to read that you enjoyed your stay and hope to welcome you back soon!Warm Regards,Sylvia Ambrose General Manager
by A verified traveler
Posted 18 Sep 2024
Very good
Comment from Hotel Management
26 Sep 2024 by Brad, Hotel Management
Hi Nika,Thank you for taking the time to leave a positive review following your recent stay at Mantra Towers of Chevron. We are delighted to read that you enjoyed your stay and hope to welcome you back soon!Warm Regards,Sylvia Ambrose General Manager
