Ratings based on 239 Verified Reviews
3.4 Room cleanliness
3.8 Service & staff
3.5 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 9 Apr 2024 on Wotif
by A verified traveler
Posted 13 Mar 2024
It was very old and not an executive apartment that i booked and paid over 400 for a below average unit
by A verified traveler
Posted 19 Sep 2023 on Wotif
When we booked we tock this place because it had parking off road and there was ment to be things for kids to do lile pools and play area. Well we got to check in there was no one there we waited for 10min for someone to come than got told we had to park on the street because undercover parking was for small cars. Than we got told the inside pool was broken and the out side pool could only be used after 2pm because there was work being done to the building we than got told between 8am and 2pm it would be very noisey because of the work that was not good as we have 2 babys that sleep in that time. It was to late to book in anywhere else and we where not even offer to get a refund to go anywhere else. Than when we got to our room it didn't look lile it got cleaned properly the air vents and filters where dusty and durty under the beds there was rubbish and dust that looked like it had been there for 6 months 2 off the beds felt like there was sand in them. And there was only 1 sashay of stuff for washing up and washing and 1 cub for dishwasher when we where there for 4 nights. I would not stay here again or recommend it to anyone I know. Also the doors that went out to patio did not close properly. The good things about this place where it is convenient you are near everything with in walking distances the over works great to cook means and there was plenty of beds as we has 3 rooms and 5 beds it fit our big family.
by A verified traveler
Posted 19 Apr 2023 on Wotif
The apartment needed updating,not clean, sliding door to balcony was really hard to open,we were informed 6days beforehand that renovations were being carried out,it was noisy,we didn't have time to book elsewhere without paying high prices, indoor pool was empty and not usable,not worth the money we paid,very very disappointed
by A verified traveler
Posted 2 Feb 2023 on Wotif
Car park unsafe
by A verified traveler from officer
Posted 25 Jan 2023
by A verified traveler
Posted 12 Dec 2022
Everything was great for our stay. I like the atmosphere and surrounding of the hotel. Was conveniently located for where i needed to get to etc. I would certainly stay there again.
by A verified traveler
Posted 19 Nov 2022
by A verified traveler
Posted 25 Jul 2022
The place had cockroaches all through the kitchen, frypans and other utensils were still dirty, couch pillows had stains allover them and the walls had bubbling chipping paint everywhere, it's very outdated and just overall dirty.
by A verified traveler
Posted 29 Jun 2022
was old, run down and not clean at all. very disappointed and would never recommend anyone to stay here. Appalled that people can still rent places out like this!
Comment from Hotel Management
5 Jul 2022 by Reception, Hotel Management
Sorry to hear that. we have 5 categaries of apartments. you booked the standard type, which is a bit old. Please feel free to contact us next time before you book, we would upgrade you to another standard free
