Ratings based on 169 Verified Reviews
4.5 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Nov 2024
The second bedroom was extremely stiffy and hot as you couldnt open windows.
There was a leak in the main bathroom around the vanity.
by A verified traveler
Posted 6 Jul 2024 on Wotif
Clean and well cared for property. Pool, Sauna , Spa and grounds well maintained. Staff helpful and friendly
by A verified traveler
Posted 15 Dec 2023 on Wotif
Activities and facilities available are excellent for families.
by A verified traveler
Posted 11 Oct 2023
great location opposite the beach, good choice of restaurants, well set up apartments
Comment from Hotel Management
16 Oct 2023 by Lauren, Hotel Management
Thank you for your feedback Lara
by A verified traveler
Posted 31 May 2023
It was perfect for a one week stay with plenty of space in the unit and close to all restaurants, and beach.
Comment from Hotel Management
5 Jun 2023 by Lauren, Hotel Management
Thank you for your feedback Jeanette
by A verified traveler
Posted 29 Apr 2023
Open bar was great. $7 for G&t hit the spot.
Some of the front of house staff could be abit more willing to go above and beyond rather than giving flat out no.
by A verified traveler
Posted 24 Apr 2023 on Lastminute
The hotel is in a perfect location to walk to the beaches, restaurants, surf clubs & shopping centres. Our 2 bedroom apartment was reasonably modern considering the age of the hotel. It was spotlessly clean & the living area is surrounded by glass & had views over the ocean & towards the hinterland. It was very windy during our stay & the sound of the wind, even with the windows & balcony door closed, was extremely loud with the metal railings on the balcony sounding like a wind tunnel. The only other little issue was the wait time for the lifts - 2 lifts for a busy hotel doesn’t appear adequate. Anyway that wouldn’t stop us from staying again. Coolangatta / Kirra is one of our favourite places on the Gold Coast.
by A verified traveler
Posted 13 Mar 2020 on Hotels
by A verified traveler from Brisbane
Posted 20 Dec 2019 on Lastminute
The apartment was so quiet inside, once the doors closed all outside noise stopped. The staff were lovely and chatty. The amenities were great but booked up quickly. Close to the shops. Lovely side view if the beach.
The elevator took a long time to arrive so we generally used the stairs.
We will visit again.
Comment from Hotel Management
30 Dec 2019 by Lauren, Hotel Management
Thank you so much for your feedback. So lovely to hear the resort met your expectations
by A verified traveler
Posted 29 Sep 2019 on Wotif
Great place to stay kids were well entertained and loved it there great proximity to everything we will be back for shaw.
Comment from Hotel Management
1 Oct 2019 by Lauren, Hotel Management
Thank you for taking the time to provide feedback
