Ratings based on 186 Verified Reviews
4.1 Room cleanliness
4.3 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Dec 2024
by A verified traveler
Posted 15 Dec 2024
Our first room was very dusty when we arrived, there was hair on the floor, the window would not lock and our TV did not work. When we called the front desk they placed us in a different room which was much cleaner and nicer. They were accommodating and friendly throughout the process. Lovely resort and staff.
by A verified traveler
Posted 12 Nov 2024
Pretty views and landscaping. Quiet rooms. Desperately in need of vegan meal options.
Comment from Hotel Management
12 Nov 2024 by Joelene Giarrizzo, Hotel Manager Director Rooms , Hotel Management
Danielle, thank you for taking the time to leave a review. I will pass this along to my entire staff I appreciate the feedback. We hope to see you again soon!
by A verified traveler
Posted 6 Oct 2024
Staff was very friendly. Property grounds were beautiful great views. The room itself was very outdated and just didn’t feel clean. Only stayed for a wedding. Also no gym.
Comment from Hotel Management
12 Nov 2024 by Joelene Giarrizzo, Hotel Manager Director Rooms , Hotel Management
Ashley thank you for taking the time to leave a review. We are currently working on updating our rooms I am happy to hear everything else was good and I will pass it along to my staff. We hope to see you again soon!
by A verified traveler
Posted 15 Aug 2024
.
Comment from Hotel Management
12 Nov 2024 by Joelene Giarrizzo, Hotel Manager Director Rooms, Hotel Management
Jessica thank you for taking the time to leave a review we appreciate you and hope to see you again soon.
by A verified traveler
Posted 31 Jul 2024
Great place
by A verified traveler
Posted 15 Jul 2024
Kind staff
Comment from Hotel Management
16 Jul 2024 by Joelene Giarrizzo, Hotel Manager Director Rooms, Hotel Management
Aline thank you for taking the time to leave a review. I will pass this along to my staff and we hope to see you again soon.
by A verified traveler
Posted 13 Jul 2024 on Hotels
Comment from Hotel Management
16 Jul 2024 by Joelene Giarrizzo, Hotel Manager Director Rooms, Hotel Management
Jennifer, thank you for taking the time to leave a review. I take guest feedback serious and would like to personally speak with you. Please contact me at your convenience
by A verified traveler
Posted 5 Jul 2024
by A verified traveler
Posted 30 Jun 2024
Comment from Hotel Management
16 Jul 2024 by Joelene Giarrizzo, Hotel Manager Director Rooms, Hotel Management
Anson, Thank you so much for taking the time to leave us a review we hope to see you again soon!
