Ratings based on 1,259 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Jan 2025
Easy access to airport! Right across the street!!
by A verified traveler from Ottawa
Posted 19 Jan 2025
Amazing staff
Very friendly
Comment from Hotel Management
19 Jan 2025 by Allie, Guest Services Supervisor , Hotel Management
Hi Wael, Thank you for the kind words and lovely review, We hope to have you stay with us again soon. All the best,
by A verified traveler
Posted 19 Jan 2025
Ok
Comment from Hotel Management
19 Jan 2025 by Allie, Guest Services Supervisor , Hotel Management
Hi Sandra, Thank you for the review, We hope to have you stay with us again soon.
by A verified traveler
Posted 18 Jan 2025
Alt Hotel
Comment from Hotel Management
19 Jan 2025 by Allie, Guest Services Supervisor , Hotel Management
Hi Paul, Thank you for taking the time to fill our our survey. We hope to have you back again soon.All the best,
by A verified traveler
Posted 18 Jan 2025
Comment from Hotel Management
19 Jan 2025 by Allie, Guest Services Supervisor , Hotel Management
Hi Warren, Thank you for the review. We hope to have you staying with us again soon. All the best,
by A verified traveler from Pincher Creek
Posted 17 Jan 2025
Check in staff wasn’t super friendly, felt like we were bothering them checking in, room was what we expected as we have stayed here before. This room was a little rough but spacious and clean. Restaurant was a delight, staff was great and food was terrific.
Comment from Hotel Management
18 Jan 2025 by Allie, Guest Services Supervisor , Hotel Management
Hi Chris, I'm glad to read you enjoyed your stay and that our restaurant Sosta was a hit! I'm extremely disapointed about your check-in experience and will review your experience with the individual who checked you in. This isnt the type of feedback we like to receive but is the only way we can grow and learn. I hope you give us another chance as I know we can better impress you next time and would love to have you again. All the best,
by A verified traveler
Posted 16 Jan 2025
Very convenient for over nighting between flights
Comment from Hotel Management
18 Jan 2025 by Allie, Guest Services Supervisor , Hotel Management
Hi Paul, Thank you for your review. I'm glad you enjoyed your stay with us and that our location added ease to your travel plans. We'd love to see you again soon. All the best,
by A verified traveler from Weyburn
Posted 15 Jan 2025
Comment from Hotel Management
17 Jan 2025 by Allie, Guest Services Supervisor , Hotel Management
Hi Donald, Thank you for your feedback. I'm glad you enjoyed your stay and we hope to have you back again soon.
by A verified traveler
Posted 14 Jan 2025
Convenient to airport. Easy check-in. Coffee machine. Everything very clean.
Not so good: no floor mat for the shower. Low light in the room.
Comment from Hotel Management
18 Jan 2025 by Allie, Guest Services Supervisor , Hotel Management
Hi John, Thank you for your lovely review. I'm glad you enjoyed most of your stay and that you liked your check-in experience. I'm sorry there was no bath mat for the shower, please know our front desk team is always available to assist you if you need anything in your room. I hope you stay again soon so we can wow you even more next time. All the best,
by A verified traveler from Mount Pearl
Posted 12 Jan 2025
Comment from Hotel Management
17 Jan 2025 by Allie, Guest Services Supervisor , Hotel Management
Hi Darren, Thank you for the review. We hope to have you back again soon.
