Ratings based on 83 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 Dec 2024
by A verified traveler
Posted 22 Sep 2024
Clean and quiet
Comment from Hotel Management
24 Sep 2024 by Owner, Hotel Management
Hi Linda,Thank you for your review.
by A verified traveler
Nice property near beach.
Posted 17 Aug 2024 on HotelsComment from Hotel Management
24 Sep 2024 by Owner, Hotel Management
Thank you for taking time to review our resort.Glad you enjoyed your stay with us.
by A verified traveler
Posted 13 Aug 2024
The 2 bedroom apartment I got was not very child friendly. Knives are left bare in low kitchen drawers. Bathtub was very slippery - even without soap. Lots of corners to be wary of - good thing the furniture is movable so we just moved the short tables to the sides. Floor was pretty 'sticky' at some areas but smooth and slippery around others -2 of 3 of us took a slip during our stay. The kitchen was minimally equipped but the pot and pan there was small - considering it was a 2 bedroom apartment that could stay 4 pax. I couldn't find any scissors to cut grocery tags etc so had to use the knives. Our aircon/heater was very weak - only strong enough to heat the sitting area right in front of the aircon/heater - didn't help that the aircon vents could not rotate/adjust (slightly broken i think - we had another apartment that was well heated by the same set up so believe it was a problem with the aircon/heater). Shower towel rack dropped right off the wall when we put our towel on - a close inspection showed that the securing screw that held the rod to the wall bracket was no longer there. The blinds were not working at first - realized the chain connector was off the gear - managed to fix it myself. I will probably not stay here again. White elephant cafe a walking distance away is really nice though - good views and good food.
Comment from Hotel Management
13 Aug 2024 by Owner, Hotel Management
Hi Bernice,Did you report any of these issues to reception?Our staff would promply respond the any maintenance issues as soon as they are reported.
by A verified traveler
Posted 10 Aug 2024
The 2 storey townhouse with 2 bedroom and 2 ensuite bathrooms were perfect for us. Bedrooms were on the first level which made sense so that we don't have to carry luggages to the 2nd level. The 2nd level has kitchen, dining area, living room, washer and dryer, and an extra toilet. We could get a sea view from the balcony which was great but the wind was so strong on the days we were there, we couldn't stay out there for long. We could park right in front of the townhouse. Kitchen was well equipped with microwave and oven. We had a power trip in the morning which was quickly resolved with a call to front office. Thanks to Sam who came promptly to our unit to restore power 😄. The only gripe is the "strange" layout for the shower area - bathtub that is so huge and high i had difficulty getting in and out, and it is open concept... so u have to close the bedroom door (which cannot be locked!) while u take a bath... Overall it was a good stay. Is close to the beach and cafe which opens till afternoon..and there is restaurant onsite which opens from 4pm for dinner and drinks. We drove about 10min to town for dinner as wanted to explore the area.
Comment from Hotel Management
12 Aug 2024 by Owner, Hotel Management
Hi Yin Teng,Glad you enjoyed your stay with us.The 2 Bedroom 2 Spa Townhouse does actually show open plan ensuite in photos.
by A verified traveler
Posted 6 Aug 2024 on Hotels
Comment from Hotel Management
7 Aug 2024 by Owner, Hotel Management
Hi Michael,Thank you for your review.Glad you enjoyed your stay with us.
by A verified traveler
Posted 4 Jul 2024
Loved this location.
Comment from Hotel Management
5 Jul 2024 by Owner, Hotel Management
Hi Leah,Thank you for your review.Glad you enjoyed your stay with us.
by A verified traveler
Posted 30 Jun 2024
Nice place
Comment from Hotel Management
1 Jul 2024 by Owner, Hotel Management
Hi Roman,Thank you for your review.We appreciate you taking time to review our resort.
by A verified traveler
Posted 30 Apr 2024 on Hotels
Comment from Hotel Management
6 May 2024 by Owner, Hotel Management
Hi Denise,Thank you for your review.
by A verified traveler
Posted 15 Apr 2024 on Wotif
Comment from Hotel Management
17 Apr 2024 by Owner, Hotel Management
Hi Adam,Thank you for your 5 out 5 review.
