Ratings based on 308 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Nov 2024
Comment from Hotel Management
21 Nov 2024 by General Manager, Hotel Management
Dear Cinda,Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at Residence Inn Brunswick; we hope to see you again soon. Best Regards,Jessica M.General Manager
by A verified traveler
Posted 17 Nov 2024
Comment from Hotel Management
18 Nov 2024 by General Manager, Hotel Management
Dear Joe,We are thrilled you had an excellent stay at Residence Inn Brunswick, and we appreciate the fantastic rating. It was our pleasure to accommodate you, and we look forward to your next visit with us.Best Regards,Jessica M.General Manager
by A verified traveler
Posted 4 Nov 2024
Comment from Hotel Management
5 Nov 2024 by General Manager, Hotel Management
Dear An,We are thrilled you had an excellent stay at Residence Inn Brunswick, and we appreciate the fantastic rating. It was our pleasure accommodating you, and we look forward to your next visit with us.Best Regards,Jessica M.General Manager
by A verified traveler
Posted 25 Oct 2024
The smell on their bathrooms was terrible! I can't sleep because the odor, it's like something it's not right with the pipes.
Comment from Hotel Management
25 Oct 2024 by General Manager, Hotel Management
Dear Zuleyma,Thank you for sharing your feedback. We are truly sorry to hear about your experience with the odor. Ensuring a comfortable stay for our guests is our top priority, and we appreciate your insights as they help us improve. Our team is dedicated to promptly addressing any concerns, and we’ll look into this matter further. We are committed to providing outstanding service, and we hope you will revisit us so we can show you our dedication.Best Regards,Jessica M.General Manager
by A verified traveler
Posted 16 Oct 2024
Loved everything except the breakfast.
Comment from Hotel Management
17 Oct 2024 by General Manager, Hotel Management
Dear Tina, We appreciate you being our guest and are glad you enjoyed your overall stay. We know how important it is to start your day with a good breakfast; therefore, we are sorry if it didn't meet your expectations. We will certainly pass along your feedback to the appropriate team members, as we are always grateful to hear how we can improve a guest's experience. Thank you again for your feedback, and we look forward to welcoming you back soon. Best Regards,Jessica M.General Manager
by A verified traveler
Posted 12 Oct 2024
We were driving back to Florida after a road trip to upstate New York. We had been driving for hours and with all the evacuations from Florida there wasn’t a lot of availability. This was right off I95 the room was spacious and comfortable. We got the last room available so we had a handicapped accessible bit that was fine. Had a full kitchen we didn’t use but it would be great for a family. Free breakfast was good also. I wish they had more carts for luggage as it was extremely busy and we had to wait but other than that it was wonderful. Didn’t use the amenities as we were just stopping but they looked nice. Would definitely stay again.
Comment from Hotel Management
13 Oct 2024 by General Manager, Hotel Management
Dear Terri,Thank you for sharing your experience with us at Residence Inn Brunswick. We are glad our location was convenient for your travel needs and are happy to read you enjoyed everything about your time with us. Thank you for highlighting our comfortable rooms with kitchen and breakfast. Our staff works hard to exceed our guests' expectations and ensure everyone has a relaxing experience in comfortable, clean accommodations. Reviews like yours make it all worthwhile!Thank you for being our guest, and we hope you will revisit us the next time you are in the area.Best Regards,Jessica M.General Manager
by A verified traveler
Posted 25 Sep 2024
Great little secret! This hotel was outstanding! Rooms were very nice, staff was nice and helpful, and the bar area was great. Good selection was good and prices were affordable. The outside area was nice and comfortable. In summary, highly recommended.
Comment from Hotel Management
26 Sep 2024 by General Manager, Hotel Management
Dear Jose,Thank you for your excellent feedback! We're thrilled you enjoyed your stay and appreciated everything from the rooms to the bar area. It's great to know that our team made a positive impression and that the outdoor space added to your experience. We truly appreciate the recommendation and hope to welcome you back to Residence Inn Brunswick again soon!Best Regards,Jessica M.General Manager
by A verified traveler
Posted 17 Sep 2024
Comment from Hotel Management
18 Sep 2024 by General Manager, Hotel Management
Dear Pamela,Thank you for rating your stay. We hope your overall visit was pleasant. However, we regret if any issues kept it from being perfect. We appreciate you choosing our hotel and hope you will return for the exceptional experience we are known for providing.Best Regards,Jessica M.General Manager
by A verified traveler
Posted 10 Sep 2024
Excellent stay! Beautiful hotel, very clean. Staff was so friendly and nice. Great breakfast! Coffee all day! I'm so glad I found this hotel. Would definitely stay again! 5 Stars!!!!!
Comment from Hotel Management
11 Sep 2024 by General Manager, Hotel Management
Dear Kristin, Thank you for staying at Residence Inn Brunswick and for your generous rating. We love reading comments like yours, as our goal is to ensure an excellent and memorable experience for every guest. Thank you for highlighting our beautiful property, friendly service, and the amenities we offer. We appreciate you sharing your feedback and look forward to seeing you again soon.Best Regards,Jessica M.General Manager
by A verified traveler
Posted 2 Aug 2024
Comment from Hotel Management
3 Aug 2024 by General Manager, Hotel Management
Dear David, Thank you for the wonderful rating for Residence Inn Brunswick! We're delighted to have provided you with a satisfying visit. It was our pleasure to have you stay with us, and we hope to host you again soon.Best Regards,Jessica M.General Manager
