Ratings based on 349 Verified Reviews
4.2 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Sep 2024
I've been to Hatherley a few times for weddings and to use the spa. Decided to stay the night before a spa day. Was a little underwhelmed and disappointed. The room and bathroom could do with an update. Just a few cosmetic issues. But the main issue was the noise. Rooms aren't soundproof and my window wasn't double glazed. My room was facing inwards too so the noise of the hotel's functions was like a constant hum all day. Room became stuffy but can't open window because of the noise and heavy rain. I could hear people boiling kettles, using hair dryer, coughing... was just impossible getting a good night's sleep. Not quite the peaceful countryside break I was hoping for. Bathroom is dated, shower head was rusted and stuck to the wall so no way to adjust. Breakfast was ok. Included in the price but have to pay extra for certain items such a full English. Didn't have time to order a cooked breakfast so had tea and pastries.
by A verified traveler
Posted 26 Sep 2024
by A verified traveler
Posted 20 Sep 2024
Ll
by A verified traveler
Posted 17 Sep 2024
The room’s lovely
Outside needs some love and TLC
The staff amazing
by A verified traveler
Posted 13 Sep 2024
Lovely nights break with access to the spa
by A verified traveler
Posted 8 Sep 2024
Room was very basic, the whole property would benefit from an upgrade as it looks tired. The staff were very nice and helpful.
by A verified traveler
Posted 8 Sep 2024
Wonderful hotel in gorgeous setting.
Warm welcome from staff, especially Bernie.
Friendly and very enjoyable
by A verified traveler
Posted 6 Sep 2024
Beautiful property with lovely staff. Stayed for a baby shower. Room was very warm (heating may have accidentally come on in summer) but quiet and clean.
by A verified traveler
Posted 5 Sep 2024
A well presented property with pleasant and helpful staff. Very quiet with great spa facilities.
by A verified traveler
Posted 30 Aug 2024
The Spa was overbooked too busy not relaxing the pool was dirty and we had no sleep and complained at 3am and all we got was a sorry which i found appalling
