Ratings based on 985 Verified Reviews
4.0 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Nov 2024
Our room was comfortable and clean. The shower was pathetic sadly. It served a purpose of a one night stay
by A verified traveler
Posted 19 Nov 2024
A lovely stay, excellent food, lovely staff, very helpful the only downside was the water pressure on the shower was very poor but overall really good
by A verified traveler
Posted 18 Nov 2024
Lovely hotel with nice decor, spa facilities and dining. Shame you have to pay for parking…
by A verified traveler
Posted 27 Oct 2024
by A verified traveler
Posted 25 Oct 2024
We loved the swimming pool and the room was nice
by A verified traveler
Posted 25 Oct 2024
Good value, lovely staff, clean rooms, good breakfast, fun pool. But rooms smelled damp, zip link doubles uncomfortable, no plugs by bed, weedy shower. Would stay again for family but not for romantic couples.
by A verified traveler
Posted 24 Oct 2024
Staff very good although events manager had been off sick but returned etc. and did her best - my birthday event went very well. Room 122 had a mouldy unpleasant smell to it, or something coming from the bathroom, needing the window open all the time despite a bathroom fan. I could not have stayed longer in it than the 2 nights without changing to another room.
by A verified traveler
Posted 12 Oct 2024
by A verified traveler
Posted 8 Oct 2024
The room had a smell of damp as there had been a flood 2 days before. As it was Sunday night the hotel wasn't full and that corridor should have been closed off and guests moved to another area. Mentioned the damp smell to reception.
by A verified traveler
Posted 7 Oct 2024
The hotel is advertised as “pet friendly”. Lots of debris on the grounds. I found the dinning area not organised for clients with pets. I was made to feel bad, and had the tablecloth and cutlery removed in front of me when I came with my dog to be seated for breakfast. I gave up on the second morning, asked for room service, only to be told the staff had not picked up door sing overnight. I was not warned about parking fees/fines - luckily I asked at the desk at the last moment.
