Gloucester Robinswood Hotel, BW Signature Collection

4.0 star property
Hotel in Gloucester with a full-service spa and a 24-hour health club

Choose dates to view prices

Photo gallery for Gloucester Robinswood Hotel, BW Signature Collection

Relax by the pool, surrounded by a deck with a railing and a covered seating area.
Meetings take place in this well-equipped conference room with a long table, comfortable chairs, and a large flat-screen TV.
Stylish building with a glass extension, sloped roof, and landscaped outdoor space.
Enjoy a refined dining experience in this elegantly set room, featuring a long table and comfortable seating for a memorable meal.
Relax in this stylish living room with sofas, armchairs, and a coffee table, surrounded by framed artwork and a large window.

Popular amenities

  • Bar

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Standard Room, 2 Twin Beds, Non Smoking

In-room safe, desk, laptop workspace, soundproofing

Standard Room, 2 Twin Beds, Non Smoking

8.4 out of 10
Very good
(7 reviews)

Highlights

Soundproofed
Heating
Connecting rooms available
LCD TV
Shower/tub combination
Hair dryer
Private bathroom
Espresso maker
  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking

In-room safe, desk, laptop workspace, soundproofing

Standard Room, 1 Double Bed, Non Smoking

8.0 out of 10
Very good
(21 reviews)

Highlights

Soundproofed
Heating
Connecting rooms available
LCD TV
Shower/tub combination
Hair dryer
Private bathroom
Electric kettle
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room, 1 Double Bed, Non Smoking

In-room safe, desk, laptop workspace, soundproofing

Executive Room, 1 Double Bed, Non Smoking

7.0 out of 10
Good
(2 reviews)

Highlights

Separate sitting area
Soundproofed
Heating
Connecting rooms available
LCD TV
Shower/tub combination
Hair dryer
Private bathroom
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Twin Bed, Non Smoking

In-room safe, desk, laptop workspace, soundproofing

Standard Room, 1 Twin Bed, Non Smoking

Highlights

Soundproofed
Heating
Connecting rooms available
LCD TV
Shower/tub combination
Hair dryer
Private bathroom
Electric kettle
  • 22 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Family Room, Multiple Beds, Non Smoking

In-room safe, desk, laptop workspace, soundproofing

Family Room, Multiple Beds, Non Smoking

7.0 out of 10
Good
(7 reviews)

Highlights

Soundproofed
Heating
Connecting rooms available
LCD TV
Shower/tub combination
Hair dryer
Private bathroom
Electric kettle
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Suite, 1 Double Bed, Non Smoking (with 2 double sofa beds)

In-room safe, desk, laptop workspace, soundproofing

Suite, 1 Double Bed, Non Smoking (with 2 double sofa beds)

8.0 out of 10
Very good
(2 reviews)

Highlights

Soundproofed
Heating
Connecting rooms available
LCD TV
Separate bedroom
Shower/tub combination
Hair dryer
Private bathroom
  • Sleeps 6
  • 1 Double Bed

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

Standard Family Room

  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

Standard Twin Room

  • Sleeps 2
  • 2 Twin Beds

Executive Double Room

  • Sleeps 2
  • 1 Double Bed

Standard Single Room

  • Sleeps 1
  • 1 Twin Bed

Suite

  • Sleeps 2
  • 2 Twin Sofa Beds and 1 Double Bed
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About the neighborhood

Map
Marlstone Close, Robinswood Hill, Gloucester, England, GL4 6EA

What's nearby

  • Gloucester Ski and Snowboard Centre - 1 min walk - 0.0 km
  • Gloucester Quays - 5 min drive - 4.1 km
  • Gloucester Docks - 7 min drive - 4.8 km
  • Kingsholm Stadium - 7 min drive - 5.7 km
  • Gloucester Cathedral - 7 min drive - 5.1 km

Getting around

  • Gloucester Station - 11 min drive
  • Birmingham Airport (BHX) - 75 min drive

Restaurants

  • ‪Tim Hortons - ‬4 min drive
  • ‪KFC - ‬4 min drive
  • ‪Kings Head - ‬19 min walk
  • ‪The Farm Shop Services - ‬11 min drive
  • ‪Polash Authentic Indian Cuisine - ‬5 min drive

About this property

Gloucester Robinswood Hotel, BW Signature Collection

Upscale hotel near Gloucester Docks
You can look forward to an adjacent golf course, a hair salon, and dry cleaning/laundry services at Gloucester Robinswood Hotel, BW Signature Collection. Treat yourself to a detox wrap, a hot stone massage, or a manicure/pedicure at the onsite spa. The on-site restaurant, Brasserie Restaurant, offers breakfast, lunch, dinner, and kids' meals. Enjoy the 24-hour health club, as well as activities like racquetball/squash. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a business center.
You'll also find perks like:
  • An indoor pool and a children's pool, with sun loungers
  • English breakfast (surcharge), self parking (surcharge), and express check-out
  • Luggage storage, a 24-hour front desk, and multilingual staff
  • Meeting rooms, smoke-free premises, and a reception hall
  • Guest reviews say great things about the helpful staff
Room features
All 95 rooms feature comforts such as 24-hour room service and laptop-friendly workspaces, in addition to thoughtful touches like free WiFi and desk chairs.
Extra conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and free toiletries
  • 32-inch LCD TVs with satellite channels
  • Heating, daily housekeeping, and desks

Languages

Czech, English, French, Hungarian, Latvian, Mongolian, Polish, Russian, Spanish

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 5 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily English breakfast available 7:00 AM to 9:30 AM for a fee: GBP 15 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Brasserie Restaurant
  • Wine Bar

Things to do

  • 18-hole adjacent golf course
  • 24-hour health club
  • Children's pool
  • Full-service spa
  • Indoor pool
  • Racquetball/squash
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Pool loungers

Full-service spa

  • Body scrubs
  • Body wraps
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 2 floors
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels
  • Pay movies

Food and drink

  • 24-hour room service

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 30.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 15.00 per person
  • Self parking fee: GBP 5 per day
  • Pet fee: GBP 30.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Gloucester Hallmark
Gloucester Hallmark Hotel
Hallmark Gloucester
Hallmark Gloucester Hotel
Hallmark Hotel Gloucester
Hotel Hallmark Gloucester
Hallmark Hotel Gloucester
Gloucester BW Signature Collection
Gloucester Robinswood Hotel, BW Signature Collection Hotel
Gloucester Robinswood Hotel, BW Signature Collection Gloucester

Frequently asked questions

Does Gloucester Robinswood Hotel, BW Signature Collection have a pool?

Yes, this property has an indoor pool and a children's pool.

How much does it cost to stay at Gloucester Robinswood Hotel, BW Signature Collection?

As of Jul 28, 2025, prices found for a 1-night stay for 2 adults at Gloucester Robinswood Hotel, BW Signature Collection on Aug 25, 2025 start from P 2,821.83, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Gloucester Robinswood Hotel, BW Signature Collection pet-friendly?

Yes, dogs are allowed at this property. There's a fee of GBP 30.00 per pet, per night. Service animals are exempt from fees.

How much is parking at Gloucester Robinswood Hotel, BW Signature Collection?

Self parking is available for GBP 5 per day.

What time is check-in at Gloucester Robinswood Hotel, BW Signature Collection?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Gloucester Robinswood Hotel, BW Signature Collection?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Gloucester Robinswood Hotel, BW Signature Collection located?

Situated in Gloucester, this spa hotel is within a 10-minute walk of Gloucester Ski and Snowboard Centre and Robinswood Hill Country Park. JDR Karting and Barnwood Arboretum & Park are also within 3 mi (5 km).

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Gloucester Robinswood Hotel, BW Signature Collection Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 294 out of 1005 reviews
Rating 8 - Good. 383 out of 1005 reviews
Rating 6 - Okay. 181 out of 1005 reviews
Rating 4 - Poor. 100 out of 1005 reviews
Rating 2 - Terrible. 47 out of 1005 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Alan

Liked: Cleanliness, staff & service, amenities
Excellent value and slightly quirky, as always with Best Western. A good range of fresh pub food, comfortable bed and good bathroom. Nice to have a swimming pool included at this price. I'll be back.
Stayed 1 night in Jul 2025

8/10 Good

Stephanie

Liked: Cleanliness, amenities
Check in was easy, room was clean, parking was easy to organise. I really enjoyed the use of the pool and my buffet breakfast. Rooms are a bit dated, no AC and there are no plug sockets by the beds for charging phones.
Stayed 1 night in Jun 2025

10/10 Excellent

Syed

Liked: Cleanliness, staff & service, property conditions & facilities
Well cleaned and spacious room.
Stayed 1 night in May 2025

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 3 nights in Mar 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stop over which was all the better having free use of the spa facilities.
Stayed 1 night in Mar 2025

8/10 Good

Lawrence

Liked: Cleanliness, property conditions & facilities
Nice
Stayed 2 nights in May 2025

4/10 Poor

Andrew

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Rooms have no air flow and in the recent heatwave our room was like a Sauna. Window could only be opened a couple of inches and the fans provided were of a poor quality and even with thee of them going could not sleep because of the extreme heat. Would have thought a 4* property would have had decent fans. Certainly would never consider staying again unless windows could be opened or air conditioning fitted.
Stayed 2 nights in Jul 2025

10/10 Excellent

D

Liked: Cleanliness, amenities, property conditions & facilities
Clean spacious room
Stayed 1 night in Apr 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely room with very friendly staff.
Stayed 1 night in Feb 2025

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic

Fantastic hotel and excellent customer service from all staff members. I instantly felt welcome, Check-In/Check-Out process ran very smoothly, and issues I did incur were dealt with by management and rectified.
Stayed 3 nights in Mar 2025

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very reasonable price.
Stayed 1 night in Mar 2025

2/10 Terrible

Philip

Disliked: Property conditions & facilities
Our stay was ruined due to scaffolding being put up right outside our window an hour before checkout time.
Stayed 1 night in May 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Slightly annoyed at the parking fee.
Stayed 1 night in May 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent hotel, nice pool, good facilities. Only stayed one night for work
Stayed 1 night in Sep 2024

8/10 Good

Shaun

Liked: Cleanliness, staff & service

Quick overnight Stay

convenient and pratical although no atmosphere in bar or restaurant
Stayed 1 night in Feb 2025

10/10 Excellent

christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
all good
Stayed 1 night in Apr 2025

8/10 Good

Simon

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Fine
Stayed 1 night in Mar 2025

10/10 Excellent

Gill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with nice decor, spa facilities and dining. Shame you have to pay for parking…
Stayed 1 night in Nov 2024

10/10 Excellent

Boti

Liked: Cleanliness, staff & service, property conditions & facilities
The place was quiet
Stayed 2 nights in Nov 2024

10/10 Excellent

Flora

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent and welcoming, with super Spa.

This was a lovely hotel, with helpful and welcoming staff. We arrived a little late as the satnav ran out of charge, and the hotel was not well signposted, even though we stopped twice for directions. It was about 2040 when we arrived and restaurant service stopped at 2100, but reception rang through to say we were on our way and we enjoyed an excellent meal, most welcome after another 4 hour drive south down the M6 and M5 in heavy traffic. Room was reasonably spacious and adequate, lighting, TV, coffee etc, but best of all was the pool... best sized one I have seen in hotels, lovely steam room, sauna, and a jacuzzi over a bridge, giving extra round swim route. Staff in the spa very helpful. This hotel is not too far away from our home, less than 2 hours, and we will certainly go back there, using it as a base to explore the Cotswolds and the lovely towns nearby. The contrast to the one we stayed in going north, for about the same price, was really marked.
Stayed 1 night in Apr 2025

6/10 Okay

Kenneth

Liked: Cleanliness

Not the best

It was ok, paired nearly 3 times the normal price for mid week as we went when Cheltenham was on - but it wa apron only worth want you quos normally pay - very average
Stayed 1 night in Mar 2025

8/10 Good

christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great family stay

Great family stay. We had the suite which is made up of two interconnected rooms. It was ideal for our three children. Awesome pool and breakfast. Slight issue when arrived regarding bedding but one phone call to reception and this was fixed. Staff couldn’t do enough for you.
Stayed 1 night in Jan 2025

4/10 Poor

Clare

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
There was a school/sports group staying that allowed kids (under 13s) to be running round corridors til late at night. The hotel staff ciuld have asked accompanying adults to supervise better. The hotel was really creaky and noisy in general. It needs updating and better soundproofing. One of the pillows in our room was mouldy or stained with mould. The tap in the shower just about turned to enable the water to be switched on to operate. Really could be better in general
Stayed 1 night in May 2025

8/10 Good

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was very good, staff were excellent and the food was lovely. The place was very clean but it was really isolated and in the middle of a housing estate which meant that the pool was always full. One other thing to know the beds are incredibly hard, great if you like that but very uncomfortable if you don’t.
Stayed 1 night in Jan 2025

4/10 Poor

Karen

Disliked: Staff & service, amenities, property conditions & facilities
Unprofessional staffing and management
Stayed 2 nights in Mar 2025